When does invoice redund show up in Square?

[8050rale]

Hi -

I have a paid invoice that I needed to do a partial invoice. I thought I had already given a refund but am not seeing the refund in reporting anywhere or on the invoice, So I figured that I hadn't refunded yet. I went ahead and found the invoice in question and processed a refund. I get a little green pop up that says it's been requested, but then the pop up goes away. This refund is not showing up in any reports either, so now I'm concerned I've refunded TWICE but I'm not seeing anyway to confirm.

Anyone else run into this?

[Kassi_]

Hello, @8050rale !

I would recommend contacting out to our Customer Success team directly for this account specific issue going on. 

They will be able to dive into the deeper into the details of the invoice and the refund status. 

Thank you!