So far I ordered 3 free card reader, but unfortunately I didn't receive a single one. why?

[Rashid]

My address is

[Removed personal information]

[Spenser]

Sorry to hear about the trouble! Definitely want you to get set up with a free reader. 

First, you can confirm your shipping details (and request another) from your online Dashboard. 

Alternatively, you can pick up a reader right away from a local retailer, and we'll reimburse you. Find the steps in our Support Center. 

Let me know if you continue to have trouble, and free free to contact our Support team.

[AkelaTheHun]

I'm starting to think it's one of those things where it's like "we will send you a FREE reader" and then it never comes so you eventually just buy one.

[puka]

Hey @AkelaTheHun - Sorry to hear that you are having trouble receiving your reader. Our CS team can help you place another order without charge.

[SquarDontHelp]

Took about 2 months to get mine. Looking for debit card now and hopefully it will come before  January 2021