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Returns through square?

How long do refunds take to post to a clients account? I have a customer who is freaking out and we refunded him yesterday… it shows it has left our bank account but he said that it shows it withdrew it from his. But the screenshot said it was pending. It’s too late to contact square but just curious what you guys know. Thanks in advance !! 

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credit card refunds can take up to 72 hours I think . This is standard but also can change based on their bank

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