Problems with Square Integration and WooCommerce

[districtdc]

I have a WooCommere store setup with Stripe and Paypal as the payment gateways. I wanted to give Square a try but keep getting this error on checkout :

"Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements."

I have verified that the WooCommerce store address matches the Square address as well as disconnected/connected the sqaure account from the plugin. 

The only solutions I have found so far are not Square specific and involve an issue with the shipping being incorrectly setup. I have no issues with any of the other payment options just Square for some reason.

Any help would be greatly appreciated. 

[kellyj]

@districtdc

Sorry for the issues you are experiencing. I'll reach out to our team who works directly with the integration with WooCommerce and see if we have any insight. 

[kellyj]

@Woo_Phil

Could you take a look at this as well and provide any insight? We'd appreciate it. 😃

[RossAux]

We are having the same problem on our WordPress site--and the integration was working fine up until a couple of weeks ago. I don't know what changed but it is preventing us from making any sales, so a response would be appreciated!

[isabelle · Accepted solution]

Hey @RossAux!

I checked in with our API Team regarding this issue.

As long as everything is still connected within My Apps in the Dashboard, we don't have much insight into what could be happening with the integration. Part of our partnership agreement with WordPress/WooCommerce, is that they will handle all issues and troubleshooting that pertains to integration.

I would contact them as soon as you can, because we want to make sure your site is up and running again. For help with WooCommerce-specific questions, you’ll need to submit a ticket with their Support team. Let me know if you have any questions about this! 

[JennC]

Make sure “business location” under the square tab matches the location of business In woocommerce....that’s where my “no available payment methods for state” error came from. Spent hours on internet trying to find this simple fix that was right in front of my face and woocommerce apparently defaulted back to no location under Square randomly

[Joe]

Thanks for stepping in here and adding your voice, @JennC 👋 We appreciate you sharing the information you found - I'm sure it will be helpful going forward to those who also view this thread.

Feel free to reach out is anything comes up! Good to have you join us here!

[InOurNature]

Thank you SO MUCH!  I thought I had set this, but your comment made me double check, and it turned out I hadn't saved.  Fixed everything!  You are my hero!

[vtspec20]

Which WooCommerce plugin are you using for Square?

[ImRound]

SOLVED: disconnect the store from Square and then reconnect. This is found in your Square payment area. Blue button "Disconnect from Square"  (Not to be confused with deactivating the plugin and reactivating)

Once you reconnect to Square your location choice/s will be found in the drop down.

Let me know how it goes 🙂

Sincerely,
I'm not square, I'm round.

[ImRound]