Pair with iPhone 12 Pro max

[davidlan]

I am having problems pairing my new iPhone 12 Pro Max  with the square reader. I have just upgraded phone and it used to work perfectly with my iPhone X. I have contacted support but they couldn’t really help...

[MJD]

Hey there @davidlan, welcome to the Seller Community!

I'd like to share with you this troubleshooting page: https://squareup.com/help/us/en/article/5412-square-chip-card-reader-tips-and-troubleshooting, I hope this helps you to connect your square reader, if you have any further problems/questions, feel free to reach out on the Seller Community again!