PPP form not showing Square as a Payroll provider

[rescheck]

Very simply.  When you open Square Capital's PPP application and go "Link Payroll Provider for Faster Verification" there is not an option to choose Square as your payroll provider.  You can choose a number of their competitors, but not Square within the application.  As a user of Square Payroll would it not make tremendous amounts of sense to include your own payroll data within the application?

Square unavailable as Payroll provider within the Square Capital PPP application

[rescheck · Accepted solution]

Just an update to Square Capitals PPP application.  They have still not added themselves to their own Payroll application.  If you use Square Payroll to pay your employees why would they only include their competitors in auto linking?

Also, instead of widening the range of Payroll providers who's data is auto linked they have now dropped Zenefits.  As you can see the Payroll provider options are now down to 4.

Square, we as small business owners need you to step up and make your Payroll data available to your own internal application.  The first round of funding passed without inclusion.  Are you going to let the sun set on the second round as well?  Your customer base of small to medium depends on your action.

[AlexU]

Tried to file PPP application but doesn't find Square as payroll provider . How can I link my payroll account for faster verification

 

[ashc]

Hey @AlexU,

I moved your post to an existing thread where another seller had the same question.

It also is dependent on when you started using Payroll with us as well as if you file W-2s or just pay contractors. So unless you paid employees with another provider that you can select before 2/15/20- then you would be ineligible for PPP at this time.

[rescheck]

@AlexU  What I found when not being able to link my Square Payroll to my PPP application was that if you pay your employees using a 1099 Square will not auto link your Payroll data.  My understanding from them was that only employees paid via W2 will be linked automatically to your Square Capital PPP application.  

[Skipple]

I ran into same issue.  Square, please help us by linking your payroll data to your internal payroll application.  We already missed the first round of PPP with Square being approved when funds were diminished.  Now we finally get the PPP application and it is impossible to link our Square Payroll?

[mike26]

Anyone having issues with completing the Square PPP application? Where it asks for business type I can not go any further in the application process.

Help!! 😥

[DrainPro]

I am having the same issue completing the Square PPP application! The drop down for business type is not working. I am going to try to reach out to Square by phone. 

[PBC97]

We have the same problem. All entered on Application but stuck as won't give Business Type option on drop down. STUCK!

[mike26]

Terrible!! You would think this would have been Tested or at least corrected. Oh Well 

[DonZ1]

I too can not get past the Business Type drop down menu.

Very frustrating, as it seems these funds dry up quickly, and here we are unable to actually apply.

Seems Square customer service is AWOL on this one...….

[momquilts]

Same issue here.

[DonZ1]

Received word from Square that you must use Firefox or Chrome browser.

I was using Internet Explorer, and switched, and was able to complete my application.

[rescheck · Accepted solution]

Just an update to Square Capitals PPP application.  They have still not added themselves to their own Payroll application.  If you use Square Payroll to pay your employees why would they only include their competitors in auto linking?

Also, instead of widening the range of Payroll providers who's data is auto linked they have now dropped Zenefits.  As you can see the Payroll provider options are now down to 4.

Square, we as small business owners need you to step up and make your Payroll data available to your own internal application.  The first round of funding passed without inclusion.  Are you going to let the sun set on the second round as well?  Your customer base of small to medium depends on your action.

[rescheck]

Correction.  They dropped Zenefits.  Paychex data is still available.

[Regina_B]

Hey @rescheck! Thanks so much for your post. You are correct that there is currently no option to "link" your Square Payroll to populate the application. We agree that customers subscribed to Square Payroll should be able to leverage their information to swiftly complete their PPP application. Given SBA's guidelines, we are only able to pre-fill the applications of customers for whom Square Payroll filed a 2019 W-2.

If this qualification does not apply to your business, you are still able to apply and provide the necessary information by uploading a set of payroll documents specified in the application flow.

[rescheck]

Thank you for the clarification Regina.  That is indeed my case that I am using 1099 subcontractor.  Are you saying that if a Square Payroll user has W2 employees that Square Payroll shows up as a payroll provider in the pre populated list including Paychex, Zenefits, Gusto, ADP, and Intuit?  Or do Square Payroll users paying employees W2 still need to enter their payroll data manually?

[LaurenSQ · Accepted solution]

Hi @rescheck Square Payroll users who paid W-2 employees on or before 2/15/20 will not have to enter their payroll data manually. They go into a special flow where specific information is pre-filled (average monthly payroll costs, number of employees). They would not even see this screen to choose an external payroll provider. Since it sounds like you only paid 1099 contractors in 2019, we are unable to pre-fill the application for you since 1099 contractor wages are excluded from average monthly payroll costs, and documents that are unrelated to Payroll are needed to process your application. 

[lboe16]

I was able to successfully apply and we use Square payroll. I did not link our payroll but instead entered it manually. It was very easy because the tax documents Square provides has all of the information right there. Took me less than 15 minutes total.

[rescheck]

I agree you may be able to manually input data, but square indicates that manual entry will make approval harder and take longer.  Why not connect their own payroll data to the Square Capital application for PPP.  It makes no sense to have preferencial treatment to their competition Paycheck, Intuit, and not link their own.  

[NOSupportSQ]

We submitted our ADP payroll reports along with all required documents as per the Cares Act. we have done business with SQ to the tune of Hundreds of Thousands of $$ , yet their support in this regard SUCKS!   You can't get any type of acknowledgement from SQ that your application is in process, needs more detail or might contain an error. Nowhere on your Dashboard

is there any indication that your application even exists!!  

Just today Sunday 26April, we received another email asking us to submit an application &XeW3!!!           Not helpful at all!!