New Interface Update 10/7/21 is slow and terrible

[TXa]

Just venting about how slow and terrible the new interface update is on October 7, 2021.

The hit-box for each button is extremely small, I have to press each word super precisely in order to open the page 5 seconds later.

[BernadetteA]

Thank you for the feedback, @TXa

Can you confirm the device you are using so we can relay this information to the teams? 

[TXa]

I’m using an IPad & terminal from Square that I got about 5 years ago. I know that’s considered old for an iPad but the UI got noticeably slower after the latest update.

thanks Bernadette for reaching out.

[BernadetteA]

You're welcome. I'm happy to pass over any additional details you want to share about the update as well. 

Out of curiosity, do you have the option to revert to previous experience under Settings > Checkout? If yes, does this help at all? 

[TherapyBrew]

We use a Terminal and my fat hand covers the Review Sale in the new format.  This makes it tricky to know quickly if I'm charging folks the right amount of items.  We run a small brewery, fwiw.  This was my biggest complaint when we beta tested it.  So, it still is.  

[Valentina]

Thank you for the feedback, @TherapyBrew 🍺 
 

Where is the button currently located vs the original placement that is decreasing the visibility of it?

P.S. Welcome to the Seller Community ✨

[dwilhelm]

I agree. I think the newest update makes it slower and I'm not a fan of the new dashboard layout. It's frustrating when you know where eveything is and now it's completely different. 

[ThierrLRC]

I agree. The change was dramatic. Without warning we had to learn where everything was again and it definitively is slower. There is even a lag after the last transaction. Going back to entering the next sale, the previous transaction shows (like before being paid for) for a second...

Also I'm having a hard time signing into my dashboard... What's happening Square? You were so great...

Thierry

[Kkets940]

Same here it was very sloow just to type the custom amounts it was terrible. I reverted back and it’s find now.