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My free reader wont work

My free reader wont work. It wont read a card regular or with a chip. Idk what to do I don't want to type card numbers in anymore. Help someone please.

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Square Champion

Hi @Adryanduran! Sorry to hear you're having troubles with your reader.

 

I'm assuming you're talking about the little magstripe reader that plugs into your headphone jack or lightning port? If so, have you followed along the troubleshooting steps Square has set up? Also, make sure your app is seeing the reader by going into Settings, then Card Reader.

 

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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