Multiple Listings for Same Item (Etsy Import)

[Threadtopia]

Hello, when I try to import my Etsy store via CSV, I end up with multiple listings of the same item. I currently have 123 items in my Etsy store but when I import into Weebly, I end up with 10,000+ listings. Is there way to remedy this rather than importing every single item or deleting duplicates?

Thanks in advance

[Sammie_C]

Hello @Threadtopia!

Thank you for your inquiry! Sorry to hear you are having some trouble importing your items.

I am going to go ahead and escalate your question to one of our internal teams. While we're waiting to hear back, here is a Support Center Article going over the instructions for importing items, just to be sure everything is formatted correctly.

I appreciate your patience while looking into this for you!

[Sammie_C]

Hi again @Threadtopia!

I was just wanting to gather some additional details. Would you be able to confirm the process of how you are importing these items? And if possible, could we get a copy of your CSV?

[Threadtopia]

Hello Sammie, 

I am using the option to Import Items -> Import from Etsy. I had exported my CSV file from Etsy directly. Do you have an email address I can send the CSV file to?

Thanks!

[Sammie_C]

Thank you for providing those details!

Instead of emailing, would you be able to DM me a copy of the CSV file? That way I can receive it directly.

Also, would you be able to confirm if you were planning to upload these items into an online store or were you just selling these items for retail in person?

I will keep an eye out for your reply! 😀

[Sammie_C]

Hi @Threadtopia!

We appreciate your patience while we escalated this to our eCommerce team!

After they reviewed this, they confirmed that Etsy is no longer updating their integration with the Weebly platform, which can cause some discrepancies in inventory. Unfortunately, there is no plan on their end to update the integration. The best thing we can recommend is to move to Square Online as that has a current integration with Etsy inventory. You can read more about that from this Etsy article. 

I sent a DM to you as well, but want to give you a heads up on here too.

Let me know if you have any other questions here or in a DM!