x

Issues with voiding payments instead of refunding

The title of this thread has been edited from the original: Where is the Comp/Void button

this is crazy we have to due refunds to correct errors when it should be voided.  I paid my staff incorrectly from gross sales not knowing that I should have paid them from net sales less the refunds that should have just been voided. California Customer

498 Views
Message 1 of 2
Report
1 REPLY 1
Admin

@California1 I don't quite understand the first line of your post. So that I can share your experience with the Payments team can you tell us a bit more about this issue, or provide an example of what happened? 

️ Helen
Seller Community Manager

478 Views
Message 2 of 2
Report