Is there a monthly fee when you have not used your Square in several months?

[KLShen01]

i signed up for the app mobile POS and paid for the Bluetooth chip reader for a craft show I was running, however I have not used the app at all since.  I have been charged $8.63 for 3 months now, I came onto the forum to see if there was a monthly charge and a way to maybe put it on hold for a few months. 

Has anyone else had reoccurring payment automatically deducted from your account?

If there is a monthly fee, is there a way to put it on hold?

Thank you ahead of time!

[isabelle · Accepted solution]

Hey @KLShen01-

Thanks for posting in the Seller Community.

Because we only charge a transaction fee, the only reason we would be charging you monthly would be because you've signed up for one of our subscriptions. You can unsubscribe (and resubscribe) from a subscription at any time in the Pricing & Subscriptions tab on your Square Dashboard.

If this doesn't resolve your issue, please reply back in this thread so we can look into it further.

[KLShen01]

My master account and sub account have no real information on the page. 

Subscription Pricing

You are billed monthly for all active paid services (excluding free trials). Additional charges will be made per usage. You may also be charged sales tax if applicable. Learn more

Payment Method - No payment method configured.

Does this help? I'm slightly confused.  One page shows a Payment Processing Pricing grid and the other page has the above Subscription Pricing info.

Any help I would greatly appreciate!

[isabelle]

Hey @KLShen01!

Thanks for your reply. Would you mind giving us a call?

If it's not for a subscription then I can't imagine what the monthly charge would be for. 

[MilkBarn]

Is there a monthly fee associated with square?

[Portoroc2010]

I was just wondering if there's a monthly or a yearly fee I got to pay while using square? I'm only asking because I'm not going to be using this app every day is only for when we go and do our events maybe once a month. So how do this work do I only get charged per sale and square take a percentage out of each sale?

[ashc]

Hi @Portoroc2010 and welcome to the Community.

I moved your post to one of the existing threads where this question has already been answered.

There's also a link in the Best Answer to our Fees Overview page on the Support Center for reference.