I use the square appointment app. I want to use the chip reader with it but it doesn’t sync up.

[lisanolanhair]

I use the square appointment app. I want to use the chip reader with it but it doesn’t sync up. am I doing something wrong? Or is the something square needs to fix?

[Goldneye]

HI, hopefully these Square Support pages will help.

*note states reader is not able to pair through your device Bluetooth

https://squareup.com/help/us/en/article/6001-check-out-with-the-square-appointments-app

https://squareup.com/help/us/en/article/5672-accept-payments-with-the-contactless-and-chip-card-read...