I did not receive my square

[Keishadonald]

I didn’t eceive my square

[Keishadonald]

Hello

[VanKalkerFarms]

what reader did you buy?  the free one comes via USPS and I think all the paid for ones come via UPS with tracking.  if it is the free one it could be lost in the USPS system.  you can get one locally and be reimbursed into your Square account for it making it free.  https://squareup.com/where-to-buy

[Lamarservice]

I did not receive my gtee reader. How can i get another one sent out. 

[Chad]

Hey @Lamarservice! 

These readers can take up to 10 business days to reach their destination. If it's been longer than this you can contact our Customer Success team for another reader. 

[lem]

I did not order or receive the free reader

[Alex_]

Hi @lem,

Thanks for letting me know and sorry for the confusion. When you have a chance, please try ordering this way:

http://squ.re/readerrequest > "Send me a reader" > Select Connectivity > complete checkout process

If that doesn't work, please let me know by replying in this thread. 
 

[Sedna]

It says It was picked up but It was not me.

[ashc]

Hey @Sedna,

Please reach out to our direct CS team so we can look into this order with you and see about sending another one.