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I just created a campaign but this time it was only sent to customers on my email list from a square transaction but not to the customers I entered myself. Anyone know why it has changed?
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Hi @Pawcasso
Check out this Support Center article for some details on this.
It should provide the clarification you're looking for, but let me know if you have any specifics questions 👍🏼
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Square gives you the ability to target who you want to send your e-mail to in a few different ways. Current customers, lapsed customers, customers that have been active in the last 30 days, and the list goes on. Some information about that is available here. https://squareup.com/customer-engagement/email-marketing
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Thanks but seems like there is a glitch in the system, which they told me they fixed but still is not working. It is only allowing me to send to customers who are in our database due to a square purchase but not the emails I imported myself...horrrible time of year for this to happen.
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