GET A CHANCE TO WIN A FREE CHARGING PAD! 🏆

[isabelle]

The Seller Community is excited to announce that we’re offering an opportunity for US-based Sellers to win a free, Square-branded charging phone pad from January 28th, 2022 - February 10th, 2022! 

Please review the contest terms below before you enter. 

How does it work? 

We’re asking sellers to reply to this post introducing yourselves and telling us what you’re looking for in the Seller Community and/or what brought you to the Seller Community. Feel free to include photos of your business or logo. 

Use the reply button below to share what you'd like to see from the Seller Community! 

Here’s an example of the kind of replies that help us understand how to better serve you:

Hi, I’m Isabelle, business owner of Cup of Candle in San Francisco, CA. I started the business 5 years ago, and have been using Square since we opened. 

I have joined the Seller Community hoping to learn more about Square for Retail by asking questions geared towards other retail-industry sellers. 

Other examples of what you may be looking for in the Community include: 

• A connection to product teams
• Peers who own a similar business 
• Events that help you learn more about Square products
• Answers to technical questions

No matter what it is you're interested in, we want to know! 😊

This is part of an effort to better understand what interests our sellers in the Seller Community and how we can improve!

How are winners selected? 

The Seller Community team will review the replies authored between January 28th, 2022 - February 10th, 2022, and select 120 winners. A winning reply will be thought-provoking, insightful, and offer genuine feedback or guidance for the Seller Community Team. 

The winners will be notified via private message, asking for a shipping address, and you should receive your free charging pad within 6 weeks of notification!

Terms attached.

[Mariskincare]

Hey there!!

I am Amanda, I just started my business Mari Skincare, selling natural products that celebrate you and your goals! We use marigold (calendula) oil or extract in all of our products for its skin healing abilities, so your body is ready for whatever your mind has in store! 

Since I am brand new, I was looking for a popular platform for accepting payments. I see more and more people using square everywhere I go, so I knew that's what I wanted to try. Im looking to this forum for advice on how to use the software (for example what is the modifier setting used for??) As well as practical tips to help with selling, such as how to confront customer's hesitations with using Square products. I notice that customers are weary of giving their credit card at the farmer's market if the payment method is plugged into my phone like the square reader (they think of it as scamish), and have more confidence using their credit card when the payment method is at a more "professional terminal" like the iPad dock terminal. Has anyone else ever had that problem? With me being new, I would like to start out using the basic square reader until I can save up enough for the iPad Square terminal, but I would like to ensure customers that this is a normal payment terminal and not a scam. I think people are scared of their personal information being stolen by me through my phone or something. Any help or advice on how to navigate this would be great!!

Thank you!! Also thank you Square for the free reader, I think that is so wonderful you do that as a company. Ive hit many roadblocks to start selling my products and I thought finding a payment terminal would just be another roadblock until I saw you give them for free, I couldnt believe it.

[AcroTestLLC]

Hi everyone. 

MyTexas Covid-19 Houston here.  We do mobile Covid-19 Testing in Houston, TX. 

If anyone in the greater Houston area needs Testing reach out to @Mytexas_covid19_houston on Instagram or email Htx1@mytexascovid19.com.  We do testing for individuals and groups. Public or private.  We have worked with churches, nursing homes, family's, event planners you name it. I look forward to partnering with anyone In Houston (or Texas).

Relatively new to square, I like that the free option for the first reader plug in is free however with more phones going to less plug ins and the functionality of being able to pass the reader to teammates I think it would be just awesome if the first free ready could also include the the wireless tap reader. 

I also just saw the rewards system trial - I think that is great! I look forward to using it. Rewarding loyalty goes a long way!

Thanks Square.

[RZ]

We are a newly opened business and have been using square from the beginning. We ordered square mostly to design our website, not even realizing how helpful it was going to be. The more we have been using it and researching all the capabilities available, we are nothing but impressed and excited that we made the right choice! Wouldn't choose any other service.

https://www.rzhealth.org/ 

[AntoniaP]

Hi my name is Antonia Poland with Dipped Fresh and Davis Wayne’s in Chattanooga Tn. Ere have been in business and with Square from the start 10 years and counting. 

The reason we joined the Seller Community is to connect with other Business owners.

Learner how to better us the Square system.

Be one of the first companies to try out new and exciting products that Square has to offer. 

I love requesting things and seeing that they are available, over the years all things things we have mentioned have been implemented. I learned early on that Square truly does listen to Us. 

Thank you for all that you have done for us as small Business owners and all the new and exciting things that are in the pipeline.

[Phanny]

Hello , Im Stephany owner of Phanny Beauty in Davenport Fl. I love using square and have used it for 3 years since becoming a full time entrepreneur . I have advance in using a new POS system where I can use apple pay and my clients are enjoying that contactless pay . I also am utilizing the website set up that is super easy . only con I have is separating my services from my product on the POS system and adding add-ons to services. However since 2018 they have improved on a lot of new specs and can't wait to continue to be apart of there journey . 

[Studio1883]

Hi, I'm Angela and I own Studio 1883 , a Vinyl and crafting supply store in Southern Indiana. I started using Square before opening our brick and mortar store when I used to do customized products at events with the mobile reader. 2 1/2 years ago, we went full out and decided to open a supply store and I bought our first Square Register.  Since then we've expanded and I now have 2 full time Square Registers, and a Square terminal machine used for our drive through business and events. 
I'm looking to find answers to more complicated ideas, or in depth questions when I post in here or as I read through posts. Since my business is more unconventional and craft oriented, most of the time times my needs can be a little different than others and I'm looking to use the system to its full potential or for ideas on a way to utilize something thats maybe meant for for different business type, but I can utilize it . 

[Nelsons_Land]

Hello everyone! I am the owner of Nelson's Landscapes Unlimited in Colorado Springs, Colorado. I am entering my second year of business, and this is my first year using Square and it has opened lots of doors for my company. We had several clients ask if we took card payments and now with Square, we are finally able to AND at a decent rate (fee) per transaction. I am looking forward to not only meeting other owners of similar businesses but connecting with other business owners in general and networking. 

[Jenid43]

Hello, my name is Jennifer and I'm the owner of JeniD'z Hair Salon. May 28th will be 1 year open for me and I couldn't be happier. I have used square since opening and am just looking to up the online booking and possible get a register/computer to help instead of just using the phone. Now if I can just find the time and patience to figure out how to do all this it would be amazing 😁

[AvonWeddings]

Howdy. My name is Candi and I joined Square 8 years ago when I started my business. I’m the owner and wedding officiant of Weddings By Candi in Texas. 
I have joined the seller community in hopes of learning more about how square for business can help me be a better business. 

[Quana5052]

I so want this

[BSS1]

Branded Sign Solutions.  We fabricate & install all types of signs from Banners to huge Electronic Message Centers.  We primarily got involved with Square for the few smaller invoices so customers could pay with a credit card .  The majority of our jobs are in the thousands and most of them do not want to pay a 3% Convenience fee.  So, we use Square for the few hundred dollar “will you take a CC for payment”. However, We have since found and have been using now for a few years Square Payroll.  PLEASE bring back location clocking in and clocking out.

[b23norris]

Hello, everyone, I'm Brent, owner of Brent's Computer and Phone Repair. I do much more than just computer and phone repair as my business has expanded into electronic repair. I have been doing small repairs for about 3 years as a side hobby, but ended up getting so many people needing repairs done that I had to start up a legal business in April of 2020. Since then I have been working on growing my business and have become a Samsung Authorized Service Center for their home appliances. I am still just a one person operation at this time but if all goes right in the next 6 months I will be looking to hire another tech (or 2). 

I have used the community to answer a few questions on here and they have helped alot. With all the things that can be done with square, I am still trying to learn more of how I can incorporate more of it into my business to streamline everything as I grow my business. I look to the sellers community quite a bit to get ideas of what others are doing.

[AfterHours910]

Hi there everyone!  My name is Susan and my husband and I opened After Hours Plumbing & Drain Cleaning, LLC. in November 2021.  We are doing GREAT and learning SO much as we grow! I love using Square, especially the invoicing!  It makes my life so much easier!  I do wish that with Square checking we were allowed to have more than one debit card (with only one location).  It is just the two of us, and we both make purchases for the business and for jobs.  My BIGGEST headache right now is trying to find an accounting/expense tracking app that will integrate with Square checking!  I thought I found gold in Hurdlr, but after linking Square to Hurdlr I found out that, yes, you can link Square, however Square checking is NOT supported... That kind of defeats a lot of the point for me in terms of tracking expenses.  So, if anyone has any suggestions (other than manual entry lol) that would be so very much appreciated!!!!  Best wishes to each and every one of you, and I hope nothing but SUCCESS comes your way!!! ❤️

[MyVintageVinyl]

Olive_,

Thank you for the opportunity to provide constructive feedback.  My Vintage Vinyl record store joined the Square team eight months ago following a two year period with the leprechauns and we are delighted by our switch-over and the level of support and functionality that Square Retail provides.

If given the opportunity to make one single change to the Seller Community, I would like greater integration to the Square Dashboard.  In my opinion, the Square Dashboard is overly commercial trying to sell new Square products.  I would like the Dashboard stripped down to my business’s relevant information and Square Seller Community postings that I have subscribed to.  When I check my dashboard daily, I would see relevant Seller Community postings and might have immediate and relevant feedback for the communities that I participate in.

I’m tired of seeing Square commercialization every single day and having to scroll past it to find my business information.  A Dashboard is for a quick and relevant perspective of my business.  I’m delighted to see Seller Community questions and information.  I’m frustrated to see continued Square offers and advertisements for things I don’t need or want.

Give me a widget for each of my Seller Community channels, and they will be on my Dashboard!

As an example, this is my Dashboard today:

• Top of Screen:  You’ve Got a Business Loan Offer [Commercial]
• Next
  • My Gross Sales
  • My Transactions
  • My Payment Types
• Congratulations You’re Eligible for a Loan of XXX [Commercial]
• Next
  • Top Items by Sales
  • Top Categories by Sales
• Recommended Square Product – Loyalty [Commercial]
• Recommended Square Product – Team Management [Commercial]
• Recommended Square Product – Marketing [Commercial]
• Recommended Square Product – Gift Cards [Commercial]
• Recommended Square Product – Square Stand [Commercial]
• Recommended Square Product – Square Reader [Commercial]
• LASTLY:  Popular topics from the Square Community

Respectfully,

Steve

[RMConsultingLLC]

Hi, I’m Richard Merrill, owner of Richard Merrill Consulting, LLC in Spokane, WA. I started this business in 2019 but have been an avid Square and Weebly user since 2009. 

I have joined the Seller Community to share suggestions for supporting my solo spa professional clients with concerns they face using Square in comparison to other Spa resources. As an Award-Winning Spa Business and Licensed Esthetician, I use my experience to help other small business owners streamline their business while maintaining compliance and regulatory standards. I have noticed that Square does not often understand our needs and finds the community to be a great resource to share ideas that create beneficial change for all. 

A few items I have seen the community make since joining the community is a huge expansion of resources, automation, and tools to make our business better. I look forward to continuing to grow my business and others with Square.

[exodushair]

Hello Sellers!
My name is Mat and my wife and I own Exodus Hair and Barber Lounge in Cleveland, Ohio. 

I am a tech-y person, so I absolutely love new tech and that's a big reason why I love square so much. Beta testing anything applicable to my business has been great allowing me to test new features. One thing I think would be very helpful, is a trackable log of projects currently in the works. Being able to see an idea go from "wow this is great, we'll pass it along to the team" to "beta test this new feature" is an exciting journey that some clarity would ease frustrations. 

For example, Probably the most applicable feature of Square Appointments (for my business) that does not exist yet is a built-in waitlist. This has been requested for yeeeaarrrrssssss and I "hear 😉" that it may be coming sometime soon. 

Rather than leaving everyone in the dark, it would be nice to be able to go to a page that said "Waitlist- you asked, we listened" with a "UPS" style tracking. "Your feature is in post production currently, expected to move to beta testing by 3/1/2022 (hopefully 😉)"

This would answer many questions we sellers have, and would show the sellers that you care, you hear us, and you value our opinion.

Thanks for hearing me out,

Love yew

[Ani_ · Accepted solution]

Hi,

Thanks so much for your thoughtful feedback and introductions!! We’ve received a lot of insightful replies, and we will be meeting with the broader Community Manager team to review your suggestions, and comments. 

We also want to announce that the deadline for response has now ended. The winners will be notified via private message by EOD tomorrow. We will ask for a shipping address, and you should receive your free charging pad within 6 weeks of notification. 

Stay tuned! 💛

[ashaahleee]

@AROBINSON mentioned in 2018 about, modifiers for services would be fantastic!

Here's how it would look for you:

• Create your main services: "Premium Detail", "Standard Detail", etc.

• Then create more services: "+Hand Wax", "+Sealant", "+Fabric Guard 1", "+Fabric Guard 2", "+Fabric Guard 3", etc

When booking an appointment, it would look like this:

Mr. Joe Black

Thursday, Feb 7, 2019

9:00 AM-11:40 AM (2 hr, 40 mins)

Booked by You on 2/6/2019

SERVICES & ITEMS

Premium Detail (2 hours) $100.00

+Hand Wax (20 minutes) $20.00

+Sealant (20 minutes) $20.00

Total $140.00

[cgtsl]

Hi Square users,

I sell tours online among other services and I am trying to make Square work for me. I am running into some issues trying to adapt the platform to my requirements.

Is anyone selling the same kind of services?

I would like to start a thread for those specific types of services and how to make it easy for future store owners to sell them online. I am struggling and a community could provide a forum for brainstorming the best ways to use the power of the platform.

[XOXOKenyonna]

Hello,

My name is Kenyonna and I own a women's boutique called XOXOimpressions. I have a storefront and an online site. I started my business a year ago and have been using Square since I opened. I chose to use Square because it's really easy to use and has everything I needed.

[ValerieD]

I also wanted to add, I would really like to be able to list services and products being sold by category. When you go to my website, everything is just jumbled together and the clients have to search for it. Doesn’t seem organized.