Feature Request: Deposit amount or percentage required for specific Services

[KingCarly]

It would be great to have Deposits for specific services added alongside No Show Protection.

For example some services can be booked online and paid at time of booking whereas other services which may need extra supplies or preparation would have an option to require an amount or percentage paid at time of booking with remaining balance saved under open appointment or invoiced to customer.

[Seamus]

Thanks for your feedback @KingCarly!

I'll pass this on to our Appointments team - I can see that having the ability to take a deposit for some services but not others would be handy, rather than the all or nothing option for No Show Protection.

I'll use this thread to continue to track quests of this nature and post an update if I hear of any changes!

[KingCarly]

You're a gem @Seamus thank you! 😊

[VanityHouse]

I have the no show protection activated where they need to input their card details to book online but I just had a client book and there is no card showing on their account. How did this happen?

[Arie]

Hey @VanityHouse,

Thanks for writing in and welcome to the Seller Community!

Sorry to hear you're having trouble with no show protection settings for Square Appointments. While we can't troubleshoot your settings via the community forum, our support team would be able to look into this further with you 👍

You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email here.