Does everybody have a hard time with contacting customer service

[Jonyetman]

How come square can take money instantly but takes 1 to 3 business days to get back about an issue. The automated system seems to be a joke. I called at 830 am and was told by the system to call back during normal business hours of 6am and 6pm??? That made it clear toe that they just want our money and don't want to hear any complaints.. is this typical or am I just buggin 

[puka]

Hey @Jonyetman - Our business hours are 6am - 6pm PST so if you're in a different time zone that explains why our phone lines weren't active yet. We recommend giving our Support team another call since they are available now. You can also contact them via email.