Different report figures

[Sandra0691]

I have a square terminal snd a square dock to use with an ipad at my pizza takeaway shop. We use the one with the ipad for over the phone order payments and use the terminal for in-store payments. At the end of the night when i go to get the salesbreport figures, the net sales and fees say a different amount on the terminal than it does on the ipad. So I have had to check whatnis actually going to my bank account. Both devices are uodated to the latest software. Unsure how long this has been going on for as we normally get it off the terminal but it seems that is the one showing the wrong amount. Or will both devices have their own amounts?

[lawnbrook]

@Sandra0691 ,

Check the report settings (accessible from the report itself), there seems to have been a 'feature' added recently that allows the report to be toggled to either 'this device only' or all devices. In my case, when this showed up, it was set to 'this device only' and it caught me out until I figured out what was going on.

Hopefully that's all it is.

Bruce