Cash drawer won’t open

[Bnbclothes]

From time to time my cash drawer won’t give me the option to open. I can usually close the square app or even reboot iPad and the option is back. But not today. I’ve unplugged and replugged everything to no avail. Do the usb cords and/or other components fail and need replaced? 

[isabelle]

Hey @Bnbclothes!

Thanks for posting in the Seller Community ✨Sorry to hear about your cash drawer. 

Would you mind taking a look at this troubleshooting article to see if any of these steps work? If not, please give us a call tomorrow morning at 6am PST.