Cannot verify

[BonnieMT]

I am unable to verify I am a real person via your website, I get an error message. My address shares a zip code with Augusta Maine but I live in Sidney Maine, so is this a possible reason for the error message? My physical location of where I work is also different than my credit card and personal information. I cannot contact support in any meaningful way to fix this. thanks

[Ria]

Hi @BonnieMT - Welcome to The Seller Community, it's always nice to see a new face 😊

I can certainly see the need to get this resolved promptly.

Due to the public nature of The Seller Community we are unable to access specific account details through The Community. For assistance with your account, Feel free to send send a message using this contact form. Our support team will be happy to assist in resolving the matter on your account. 

If support is unable to effectively fix this it is likely because the verification decisions are typically final.

I hope this helps.  

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨