Beta Recruiting: Multi-staff Appointment Scheduling

[Victoria_SQ]

EDIT: This feature has launched to all sellers! Thank you to all who helped us test it out!

By popular demand, we’re excited and ready for you to test another Square Appointments feature – multi-staff appointment scheduling. Look professional by sending one text and/or email reminder that includes appointment details from multiple services booked.

Check out the image below for a sneak peek at how this looks!

We're looking for feedback from both you and your staff members on this beta. If you’re interested in trying it out, please let us know in the thread below, and we’ll get you set up. 😎 

To share feedback, please make sure you are a member of our Beta Community, a private community where you can provide feedback, get support on latest features, report any issues you encounter, and submit additional product requests. We'll be tracking your feedback in this group.

Your participation and input is important to us. When you provide feedback, you help improve your future experience with Square.

Happy testing, and see you in our Beta Community!

[Victoria_SQ]

Hi @KeratinLab! Just sent you a DM!

[KeratinLab]

I can now see that I can book two different appointments for different service and staff but.... 

We are a nail salon. Is it possible to book a client for two service (manicure & pedicure) with two staff  at the same time using the multi appointment scheduling without having book them separately?

[Victoria_SQ]

@KeratinLab Unfortunately, that is not something that can be accomplished with this feature as multi-staff services can only be scheduled one after the other at this time. I'll pass your feedback to have this functionality onto the product team! 

[massageescape]

Yes, we at Massage Escape would love to be part of the beta trial. We have a substantial number of couples massages each week, and it doesn't work with the current Square svs. Feel free to reach out. massageescapecolumbus@gmail. com

[Victoria_SQ]

Hi @massageescape! Multi-staff services can only be scheduled one after the other at this time. I'll pass your feedback to have this functionality onto the product team! 

Would you still like me to add you to the trial so that different staff can be booked for different services that are scheduled one after the other?

[massageescape]

No need to be on the beta testing then. I'd really appreciate if you can add the dual staffers for a single appointment. It's a big problem for us. 

[Victoria_SQ]

I've noted it as a feature request with the product team so it's definitely on their radar!

[elementalkc]

We want to try your Multi-Staff Appointment Scheduling!

[Victoria_SQ]

Just sent you a DM!

[Dollhouseteam]

We would like to test this out! How do we sign up? 

[Victoria_SQ]

Hi @Dollhouseteam! Just sent you a DM with some info!

[catalaya]

I would love to try your Multi-Staff Appointment Scheduling. This is the feature my staff and I have been waiting for!

[Victoria_SQ]

Just DMd you some info @catalaya!

[Trifecta]

Hello, We would love to have this for our small cleaning business, that sometimes requires a team of 2 at one appointment!

[Victoria_SQ]

Hi @Trifecta! Multi-staff services can only be scheduled one after the other at this time. I'll pass your feedback to have this functionality onto the product team! 

Would you still like me to add you to the trial so that different staff can be booked for different services that are scheduled one after the other?

[Sunaura]

I am running a local cleaning business. This is exactly what we are needing. I think Square is more friendly with retail and restaurant owners. I am looking forward to seeing more service-based features to be implemented in the Square.

[Trifecta]

Hello, Yes please, I think we can try and use this to at least implement a work around from not being able to have two employees on the same appointment. 

[Victoria_SQ]

Just sent you a DM!

[nrspamela26]

@Victoria_SQ browsing the feedback thread it seems a lot of people including us were looking for assigning multiple staff members to the same service when asking for the multi staff appointment feature. Have you gotten any feedback on whether that will be added to the product? We're getting around it by just assigning a team lead but then the rest of the staff assigned to the service can't see what's on their schedule.

[Victoria_SQ]

@nrspamela26 There are indeed other sellers like you who would also like to assign multiple staff to the same service. The product team are aware this feature request is in demand, but haven't provided a timeline on if/when it may become available at this time.

We'll be sure to announce any further plans to expand our Multi-staff Appointment Scheduling offering to include this feature!

[Sunaura]

Wanna try this feature. I just subscribed to the free trial for the appointment.