Autofill second email recipient

[kt_gates]

I add a second recipient to all my quotes and invoices.  Despite both names are in my contacts, I always have to manually enter the additional recipient.  Am I doing something wrong?

Katie Gates

[Frida]

Hello @kt_gates,

Good to see you posting in the Seller Community again, welcome! 😊

So just to make sure I understand clearly, you are not able to input an email that already exists in your customer directory when sending out invoices? Its having you manually type them despite this? 

I look forward to your reply. ☺️

[kt_gates]

Hi, Frida, thanks replying.  I can auto input an email address for the primary recipient with no problem, but when I add a second recipient, I have to manually enter it, even though they are also in my contacts.  Hope that clarifies.

[Frida]

Thanks for clarifying 😊 @kt_gates. 

I was able to test this out on my demo account as well as confirm with the product team that this is normal behavior when adding a second recipient .

I hear you though! I feel like this would be a necessary feature to implement. I have gone ahead and passed your feedback to our product developers, in hopes that we can see a change soon!