Very sorry to hear this, @JodyP. That shouldn't be happening. 😕
If you haven't had the chance to get these troubleshooting tips a try, please give them a run-through as they usually solve any kind of dashboard issues right away: Square Dashboard Troubleshooting.
You can also get in touch with our CS Team directly—they'll be able to take a look behind the scenes.
Hope this helps sort things out.
️ Tom | he/him
Seller Community Manager | Square, Inc.
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