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Square Champion

How do I send an ad-hoc appointment reminder for an apoointment that is booked?

How do I send an ad-hoc appointment reminder for an appointment that is already booked? When I go into the appointment I see no way of sending any reminders. Please advise. 

 

Thanks 

Alex Jessey
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Square Community Moderator

Welcome back to the Community, @amjessey

 

Right now, the only options for reminders would have to be set on your Dashboard under Appointments. 

 

You have the option to send an email or text message reminding your customer of their upcoming appointment. 

 

Go to Appointments > Settings > Communication

 

Once you add these, they will be automatically sent to your customers at the timeframe you selected. 

 

Please let me know if you have any other questions. 

Kassi
Community Moderator, Square
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Square Champion

Therefore my feature request is to provide the functionality to send reminders to customers manually (in addition to the automatically scheduled reminders you refer to) whenever the user chooses to in the same way this it is possible to send payment reminders in Invoices. 

 

Please forward this to your developers. 

Alex Jessey
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