FR: Permit using supplier addresseses as 'Deliver to' on purchase orders

[nella]

Feature Request: Permit using supplier addresseses as 'Deliver to' on purchase orders

We order goods from suppliers which we require to be sent to, not us, but another supplier. This is because the goods we buy from one supplier (supplier A) need to be sent directly to another of our suppliers (supplier B) who manufacture the finished product. That supplier (B) then ships the finished goods to us. We have one purchase order (PO) for each supplier. For that reason, we need the 'Deliver To' Location on the PO for supplier A to be supplier B. Currently, this is not possible because only company Locations can be set in the Deliver To field.

Therefore, permit using supplier addresseses as 'Deliver to' on purchase orders. Without this suppliers are told to deliver to our company location when that is not what we want. We then have to pay the bill for onward shipping. 

[tranguyen]

Thanks so much for sharing this @nella! It sounds like something that would benefit a wide range of businesses as well so I will be sure to flag this to the Retail team for review. 

[nella]

Please do as it's causing our suppliers confusion. Currently, on the PO is states "Ship To: [Our company location]" and then immediately beneath that we are writing in the Notes, "Please ignore the request above to ship to us. Instead please ship to this address: [Supplier B address]. Thank you." This is something we can't maintain and we consider it therefore as only a short term workaround. 

Thank you.

[nella]

I hope this functionality will be available soon as without it we are having to send the correct 'deliver to; address in a separate email correspondence which is a nuisance.

This is often not a suitable workaround as apart from the time, the vendors are confused which is the actual address to send to. This is because often the team receiving the PO in sales is not the same team dispatching the goods (in the warehouse). The latter sometimes won't be given the second correspondence by the former.

So, we now have to open the pdf in Adobe Acrobat CC and edit the Deliver To address in the pdf to display the correct one and then send it to the vendor, to avoid any confusion. This takes way too much of our time.

[nella]

Hi @tranguyen 

Another issue is that the PO shows our company name as we have defined it in Account & Settings. We have chosen this to be our trading name, as that is the name we wish to present to our customers. Our legal company name is different to our trading name. Some of our suppliers need to see the company legal name on purchase orders. This is a local requirement of some countries' Inland Revenue. Also, when the purchase orders are used by suppliers to generate invoices and shipping orders, manifestos and customs declarations the legal company name must be presented.

Please provide a way for the users to choose which of the trading names and legal names are presented on various supplier and customer facing documents, eg on the PO and on the sales receipts.  One solution would be to provide PO templates in a similar way you do Invoice template. 

Please forward this information to your product team.

Thank you

[nella]

Hello @tranguyen 

We've just noticed that the name we define in Settings to display on the PO is the same value used in the FROM field in all emails the customer receives. We need these to be different and this level of control ought to be given. 

Thank you. 

[nella]

Hello @tranguyen 

This continues to be a problem for us and our suppliers who repeatedly send the items to the incorrect address, which therefore is a cost to us redirecting it. They find it bizarre we send them PO with incorrect information on it.

Please allow editing of this part of the PO.

Please send this information to your product team. 

Thank you.