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Live Q&A: Restaurant Revitalization Fund for Square Food and Beverage Sellers

Hi Seller Community!

 

I'm excited to announce the Small Business Administration has developed a partnership with Square to distribute the Restaurants Revitalization Fund (RRF) relief to the food and drink industry. The Restaurants Revitalization Fund (RRF) is part of the U.S. Government’s American Rescue Plan Act of 2021. This plan includes a $28.6B fund for awards to eligible food and beverage business owners, administered by the Small Business Administration (SBA). 

 

On Thursday, April 29th at 1:30-2:30 PM PST /4:30 PM-5:30 EST, we'll host a Live Q&A with the Small Business Administration (SBA) to answer any of your questions about the application process. Please make sure to ask any questions directly on this thread below. Keep in mind, the SBA will only be addressing questions related to the Restaurant Revitalization Fund (RRF), not PPP.  

 

How does the application process work?

We expect to start enabling applications for the Restaurants Revitalization Fund (RRF) on Monday, May 3rd at 12:00 PM EST. The award application program is owned by the SBA, and they are finalizing the process. We know how important these funds are to you and your business, so we are working as quickly as possible to get the application ready!  

 

Unlike the PPP program, the Restaurant Revitalization Fund are awards and are not loans. They are not serviced as loans, and have no forgiveness component. There are no intermediary banks involved. Awards are determined by and allocated by the Small Business Administration (SBA) and not Square.

 

If you qualify for a Restaurant Revitalization Fund grant, you’ll have the option to apply MondayMay 3rd on Square Dashboard or through the SBA’s secure website. To help support applicants throughout the process, the SBA will offer phone and district office support.

  • Call center hotline (844-279-8898): Applicants can call this number for multi-lingual application or program support. 
  • SBA District Offices: Applicants can reach out to their local District Office for tailored regional SBA support.

For more information about eligibility or to start your application, please visit the SBA Portal. You can also find more information about the Restaurant Revitalization Fund on the Support Center. Let us know if you have any questions for the SBA below!

 

Note: The SBA has announced that they will officially stop accepting applications for the Restaurant Revitalization Fund (RRF) on Monday, May 24, at 8 p.m. ET.

 

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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On Thursday 5/29, we hosted a Q&A with the US Small Business Administration about the Restaurant Revitalization Fund. 

 

In the Q&A, the SBA and Square answered questions about the application process — from general eligibility requirements to more specific information that applied to individual sellers. 

 

Here’s some important information that applies to most sellers:

 

  • When can you apply:

     
    • Applications start on Monday 5/3 at 12:00 p.m EST / 9:00 a.m. PST.

    • The SBA has a registration window open on Friday 4/30, but if you plan to apply through Square you do not need to register with the SBA. 

 

  • Who can apply through Square:


    • To determine if you are an eligible business type, you’ll need to visit SBA’s website (sba.gov/restaurants).

    • If you processed with Square in 2019 and 2020 (Table 1 or 2 in the RRF application), you can apply through Square’s dashboard or the SBA. If you used multiple POS providers during that period or had supplemental income e.g. from online ordering apps, you can still apply with Square. You’ll be able to add supplementary income information — but the SBA may require you to provide additional documentation before you e-sign your application.

    • If you began processing with Square in 2020 or 2021 (Table 3 in the RRF application), then you will need to apply through the SBA. You can get useful information from your Square account to include in your application — to learn how, please take a look at our Support Center.

 

  • Why you should or should not apply with Square:

     
    • If you apply through Square can save time completing and submitting your application with pre filled data from your Square account.

    • Submitting through Square can help you get your application in front of the SBA quickly — before the RRF funds run out.

    • Square will enable you to add supplemental revenue information in your application for either Table 1 or Table 2 applicant. However, if you are a Table 3 applicant, you will need to apply via SBA because Square will not let you upload supporting documentation for eligible expenses. 

 

  • How can you apply with Square:


    • If you are eligible to apply through Square, you’ll need to log in to your dashboard when the application window opens, using the owner’s login. From there, you’ll find a specific RRF module from where you can start your application.

    • Square will have pre-filled your application with the information we know about your business. That said, there is information we do not have access to. To complete your application as fast as possible we recommend to have the following information handy:
      • The date (day, month, and year) you began operations.
      • How many months you operate in every location. This is especially important if you operate a seasonal business. 
      • Any additional income you may have earned in 2019 and 2020 that was not processed through Square. Ideally you are tracking this income by location. If this information is not available feel free to distribute this across locations ensuring the total revenue by location (through Square and other sources)stays under $5M.
      • Your PPP loan information — especially if you did not process these loans with Square.

    • After submitting your award application through your Square Dashboard, you’ll need to eSign your application. Here’s how it works:
      • Open an email from Square with the title “Your RRF award application is not yet complete.” Follow the link in the email to visit the SBA portal.
      • If you see a page with the title “Third Party Signup,” you are in the right spot. Enter the text you see in the grey pixelated image in the appropriate field and click Complete Sign Up.
      • You’ll then receive an email from SBA with the title “SBA Restaurant Revitalization Fund - Password Reset E-mail.” Click the link included in the email to reset your password.
      • Once you complete your password reset, scroll to the bottom of the page and click Sign and Submit Application to sign your application via DocuSign.
      • The SBA may also require additional documentation for your application if you indicated revenue outside of Square. From the SBA portal, you will be able to upload supporting documentation to the Additional Info Needed section if required by the SBA.

 

  • How can you get help if you have more questions?


    • We will try to answer as many additional questions as possible here through the weekend.

    • Call the SBA call center hotline (844-279-8898): Applicants can call this number for multilingual application or program support. 

Reach out to your SBA District Office: Applicants can reach out to their local District Office for tailored regional SBA support.

 

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square

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Hi @Seanse07 If you have multiple locations within a single Square account, you’ll be able to apply for a grant using multiple location’s revenue and processing data.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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I saw the Live Update this morning and I was wondering if restaurants that don't have 3 months of Bank statements and do not have a 2019/2020 tax return (newer restaurants) apply for the RRF?

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Community Team

Hello @Tirianous,

 

3 months of bank statements are required as a fraud prevention measure to validate business bank accounts.

If you were not yet open in 2019, you will not need to provide a 2019 tax return.

Nicola
SBA Guest Speaker
sba.gov/restaurants
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Participating on the SBA Live Q&A now and Square is listed as a verified partner with whom we can apply. I am a little nervous about Square's capacity to manage all these applications and would hate to miss out on an opportunity to apply through the SBA. Is Square ready to go by 12pm Eastern on Monday, May 3 when the SBA application launches? 

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Yes, we'll be ready! 🚀 @hscva 

Ani
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If I do not want to use the Square Portal. How do I get a Verified POS Report from Square for my account?

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Has Square responded to this, as I have the same question?

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@hasany @PagodaCafe SBA does encourage applicants who can apply through Square to do so! This is an amazing partnership we have worked together on to make sure you as an Applicant have all the data and documentation you need, in a platform you are already comfortable with. 

 

However, you are able to access POS reports, including your 1099k, from your Square dashboard. To access your 1099k, navigate to Account & Settings, Business, and Tax Forms. You are also able to download sales summary reports from your Dashboard, under Reports.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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How do I register for the training?

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Community Team

Hi @valerieGB,

 

SBA held two training sessions this week to provide information on the program and a walk through of the SBA application portal. You can access recordings of the application portal training at sba.gov/restaurants.

Nicola
SBA Guest Speaker
sba.gov/restaurants
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We are a winery/tasting room and have used Square for years. Will Square know that we are eligible for this fund? We would prefer to apply through Square, but will this automatically be an option for us or do we have to request this?

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Hi @stanburnWineries will be required to prove that 33% of their onsite sales and will require additional documentation to apply. We recommend that you apply through the SBA Portal.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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Is there a dial-in or livestream link that we can join for the Live Q&A session on Thursday?

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Hi @Marywardian0125, sorry for the confusion! There is no dial-in or livestream link. The SBA will be posting responses to any questions directly on this thread.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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How do we get a verified POS report from Square?

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Community Team

Hi @christytaylor,

SBA does encourage applicants who can apply through Square to do so! This is an amazing partnership we have worked together on to make sure you as an Applicant have all the data and documentation you need, in a platform you are already comfortable with.

Nicola
SBA Guest Speaker
sba.gov/restaurants
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Hey @christytaylor You are able to access POS reports, including your 1099k, from your Square dashboard. To access your 1099k, navigate to Account & Settings, Business, and Tax Forms.

Ani
Gestora de la Comunidad de Vendedores / Seller Community Manager, Square
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How, exactly, does the SBA define "Social Disadvantage". Do business owned by LGBTQ and/or trans individuals count as socially disadvantaged?

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I watched a webinar and this question was asked. The person running the thing wasn't sure but thought probably as LGBTQ+ is a protected group. 

Info here. https://smallgovcon.com/sbaohadecisions/8a-social-disadvantage-narratives-what-sba-is-looking-for/#:...

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Hello @1369Coffeehouse,

 

Socially disadvantaged individuals are those who have been subjected to racial or ethnic prejudice or cultural bias because of their identity as a member of a group without regard to their individual qualities. Individuals who are members of the following groups are presumed to be socially disadvantaged: Black Americans; Hispanic Americans; Native Americans (including Alaska Natives and Native Hawaiians); Asian Pacific Americans; or Subcontinent Asian Americans.


Small business concerns owned by LGBTQ and/or trans individuals do count as socially disadvantaged, but must also be able to certify to economic disadvantage (below).


Economically disadvantaged individuals are those socially disadvantaged individuals whose ability to compete in the free enterprise system has been impaired due to diminished capital and credit opportunities as compared to others in the same business area who are not socially disadvantaged.

Nicola
SBA Guest Speaker
sba.gov/restaurants
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Can you explain how the Certified POS report works for the RRF application as supported documentation and how being a Square user facilitates that documentation?

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