@sarahmic I believe you could!
You would first need to work out the rooms and their configurations: King, Single Queen, Double Queen, Single Double, Double Double, etc. Then you would create a Resource for each room in the Items Library of the POS - where you also add services. Services would then need to created to book each room type: Book a King Room, Book a Double Queen Room, Book a Single Queen Room, etc. Then down at the bottom of each service's creation screen, you would turn on the "Requires Resource" option, and from the selection window that appears, assign the Resources you created for that specific booking service. You would select the duration to be 24 hours and assign the price for the room for a night, say $120.00.
This will allow people to book one night with your motel and they would not be able to overbook because you have assigned the number of available rooms for each service. If you only have 2 King rooms, then after the Book a King room service was booked twice, it would no longer be available for bookings.
The difficulty here is what to do with the rooms that people want to book for a weekend... This is where Appointments might not be able to fulfill your needs for multi-night bookings - but the customer could always book the next day doing the same process above. However, if the same King room has already been booked by someone else, then there might be confusion about what room to book or if they can, etc. when trying to book multiple days.
Another way to look at Appointments would be to set each room as a staff member - and set its availability. This way you can see what room is being booked - however, the number of staff is how you are billed by Appointments - and can quickly escalate. I think the above option of 1 staff (you) with Booking Rooms as services and resource allocations would get you at least the one night booking. I believe there is a note section where you can ask the customer to indicate the number of nights they want to book the room for.
Appointments can be set for approval as well - so you can arrange the bookings by looking at who came in first, reviewing the number of days, contacting them etc.
The room as a staff member would allow you to turn off its availability for the number of days it has been booked. So that is a bonus. Services are always on.
Hope that gives some ideas to you!
James Wilkinson
