Post last updated: September 12, 2024.
Here in the Square Community, we strive to help sellers get the most out of Square products by connecting you to product teams, industry experts, and fellow community members (see Square Champions!). There are many ways to engage with these experts, including: forum events, webinars, and additional events listed on the Events Calendar.
📆 Event Calendar
The Community Event Calendar is the hub that connects you with forum, virtual, and in-person events! Be sure to bookmark the Event Calendar on your desktop or mobile device, and you'll be able to keep tabs on upcoming programming. Each post will have registration instructions and you can sign up for automated reminders.
⌨️ Forum Events
What is a Community Forum Event?
A forum event is a question and answer session — also referred to as an "Ask Me Anything" (AMA) discussion — that takes place in writing, within the thread itself. This format allows you to get in touch directly with a Square product team member or industry expert within the Community forum on a specific date and time!
How to participate:
The host (or moderator) will publish an introduction post for the topic at hand where you can reply with questions, suggestions, and other feedback leading up to a given date/time. The host then replies in the thread at the date/time mentioned in the introduction.
Can't make it to the forum event/AMA at the specific time? No sweat — once you've published your reply, keep an eye out for email notifications and refer back to the host's summary of the discussion at a later date.
🎙 Webinars and Virtual Events
What are Community Webinars and Virtual Events?
Community webinars and virtual events feature online workshops, product demos, and moderated panel discussions in real-time, via a video or live chat platform. Various teams at Square host webinars and we also source webinars with third parties for in-depth resources that are valuable for your business.
How to participate:
Keep an eye on the Community Event Calendar for approaching events with the 'webinar' tag. Look for the blue 'Register' or 'RSVP' button within the post, then follow the steps to enroll in the webinar.
Know before you go, and come ready to engage!
Don’t miss a moment: For the best virtual event experience, join from a compatible browser. RingCentral Events works best on Chrome and Firefox. Need tips and a troubleshooting guide? Check it out here: Quick Troubleshooting Reference Guide.
Can't make it to the webinar at the specific time? Go ahead and register anyway — in most cases, the webinar host will send out a recording that you can view after the fact.
🤝 In-Person Events
What is a Community In-Person Event?
We love bringing the Community offline — it's refreshing to connect with sellers in real life. You can expect to meet with fellow Community members and Square team members for a variety of discussions, workshops, and networking activities. For an example of an in-person event, have a look at the Community Blog: Square-Powered Business Owners Gather at First Seller Community Meetup.
How to participate:
Keep an eye on the Community Event Calendar for future events in your area. Look for the blue 'Register' or 'RSVP' button within the post, then follow the steps to enroll in the webinar. You'll receive emailed instructions on how to attend and what to expect ahead of the event.
🎟️ Events Page
What is the Community Events Page?
The Community Events Page is your central hub for ongoing discussions around all types of events, including: webinars, in-person meet-ups, and forum Q&As. Here, you can engage in post-event conversations, share insights, ask follow-up questions, and stay connected with fellow attendees.
How to participate:
Keep an eye on the Community Event Calendar for invites to post your questions to AMAs and product Q&As. In addition, if you have questions or reflections you'd like to share after attending a virtual or live event, we invite you to come to this forum to post your thoughts.
📚 Video Library
What is the Community Video Library?
The Community Video Library is the one stop shop for all event recordings — from product webinars to member interviews like the Let’s Talk Business series. It offers on-demand access to a growing collection of educational videos, giving you a resource for content whenever you need it.
How to participate:
Event recordings will be available within a week after each event. To review a topic, simply sort by category and click into the post. We’ll also include any additional resources on the recording page, along with links to relevant Community groups and related content series.
Looking forward to connecting with you both online and in the real world!
️ Tom | he/him
Seller Community Manager | Square, Inc.
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