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Dashboard iOS App: Ask us anything about the updates to sales reporting!

Hello Seller Community!

 

On January 31, 2023 we took a deep dive into questions and addressed your feedback about reporting on the Square Dashboard App. The Dashboard product manager, @JenLaxmi, and product designer, @cameron_s hosted this event. 

 

We know that real-time, on-the-go access to your business’ performance is crucial for your business. The insights sellers shared in this Q&A will help us make improvements to the Square Dashboard iOS App in 2023!

 

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Have a look below to see what fellow sellers had to say and learn more from the product team.

️ Tom | he/him
Seller Community Manager | Square, Inc.
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Hello!

 

Four questions (really wishes) that are constantly top of mind for this App:

 

  1. Will the App ever be able to display NET sales as a default choice instead of GROSS? I know the widget can display in Net, but it would be so helpful if the App could display NET on the home screen and then compare NET in the Sale Comparison. GROSS is a nearly useless number when we are running promotions or sales.
  2. Similarly, will we ever be able to view NET sales by item and category? When we are running promotions in items or categories, the GROSS display is useless.
  3. It would great if we could see where sales are coming from - we run our POS and Website off the same Store, so a split of POS vs. Online would be great. Or even by-device could be good. 
  4. In Sales Comparison:
    1. will we ever be able to compare TO a selected time period. Example: with holidays that are on a specific date (Christmas, Valentines Day), it's helpful to compare the days leading into that date this year vs. previous years same date. Currently, if we pick a specific time frame, the only camparison is to the previous exact period in the same year (Feb 8 - Feb 14, 2023 only currently compares to Feb 1 - Feb 7, 2023. Not helpful. I'd want to compare to Feb 8 - Feb 14, 2022 and probably same for 2021 and 2020 . . .)
    2. for individual days, weeks, and month . . . will we ever be able to compare to more than 1 year ago? Curently we can only compare to 1 wk, 4 wks, 52 wks and 1 yr (for a Day and a Week). The Month is even less flexible with only comparing to 1 mth and 1 yr. I'd want to compare to 2 yr, 3yr, for all time periods whether 1 day, 1 week, 1 month, etc.
    3. As noted in bullet 1 above, we should also be able to compare in NET sales for all of these.

Thank you!

Joe

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