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How can I see the payment reference id we supply square through the API in our transactions reports?

We use the API to process payments for purchases on our website.  When we post the payment we are supplying the reference_id with the in house identifier so we can link transactions back to our site's order information.  When I go into the square dashboard to view the transactions I can't see how we can view\download that information.  Where can I find it?

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When I download the transactions report I can see a Customer Reference ID column but it is empty.

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Square Community Moderator

Hi @joejetta!

 

Unfortunately reference_id is not available in the CSV transactions report. The reports in the dashboard are not very API-friendly, a lot of times fields are missing and it’s not really recommended to use both the reports and APIs.

 

If you need to look up the reference_id, you should call the API itself via ListPayments or RetrievePayment for a single payment. This will return the reference_id you’re looking for.

 

Ashley C
Community Moderator, Square
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