GoDaddy + Square: Integration issues

[AMBoutique]

[The title of this thread has been edited from the original: We are set up our account and have connected Square to our Go Daddy website, No payment coming up]

A payment option isnt showing up on our Go Daddy account that we set up with square.  We have tried to trouble shoot with them, we need assistance.  Thank you,

[isabelle · Accepted solution]

Hey @AMBoutique-

Thanks for posting in the Seller Community.

Did you follow the steps listed in this Support Article on how to sync/integrate Square and GoDaddy for the first time? 

Additionally, please take a look at this post for further insight. Any additional questions should be directed towards GoDaddy, as they handle any integration troubleshooting and/or issues. 

[farmher1]

We are having the same issue. GoDaddy has been very responsive and helpful. Cannot say the same with Square yet. Orders confirmed PAID by GoDaddy, but funds aren't deposited from Square. 

[Alex_]

Hi @farmher1,

Sorry to hear you've been experiencing this. 

Has GoDaddy provided a case or ticket number? The next step would be for you to take that ticket number to our Supper Team and have them file a ticket with our engineering team.

[springhaventn]

We're the Beta Testers For the Square/GoDaddy Relationship

We had trouble importing from Square to GoDaddy. If I corrected a typo then tried to import to update the corrected info to GoDaddy, it wouldn't be read and we'd get a message saying no changes were made. If we created a temporary open item, it was hit or miss whether the Import would stop because of the unfamiliar item or it would go through. We had to update both locations. 

GoDaddy Customer Support is amazing, but the last person I was connected to wasn't aware that there was a relationship between Square and GoDaddy. They were only familiar with GoDaddy partner platforms like Etsy. 

I have wasted so much time because the Square/GoDaddy relationship is not ready to use. 

Now I'm trying to switch my ecommerce store to Square using GoDaddy as the platform. And the hairball just keeps growing bigger. NOT a happy Square Customer.

[321Hypnosis]

I am having issues with having square sync up with each other. I cannot even add a square calendar to my go daddy website. I have to switch to WIX. That's the only other solution start over from scratch. 

[springhaventn]

Yes, I did look at the article. Now I'm dealing with an article that did not link me to a crucial second step for integrating my Square ecommerce store to my GoDaddy website. I'm not a fan.

[Sparkle5]

GoDaddy only offers the PayPal logo and not Square. Can you, Square, speak with GoDaddy and see if they will offer the Square logo? Seems like something I'd be interested in if I was Square. Thank you.

[Ria]

Hi @Sparkle5 - Welcome back to The Seller Community 😊

Great Question.

I can totally see the need for a feature like this and how beneficial it could be for sellers. 

I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers' interest in this request.

I appreciate you bringing that to our attention.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

[WilderDays]

I can't sync/integrate Square and GoDaddy for the first time?  When I to my GoDaddy website and try to import my Square Products, a message box comes up and says to change location.  How can I import from Square to Godaddy the first time, so I can start taking credit card payments for my products?

[_Violet]

Hi @WilderDays - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

To best understand your question, I'll need to know what you are trying to accomplish. Are you wanting to build a product ordering page through Square Online that can be linked to your existing GoDaddy site? Or are you wanting to connect your GoDaddy domain to Square Online?

I'll keep an eye out for your reply!