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Payment processing error on Woocommerce site
When attempting process a test payment I continue to get the following error: "Error: Square was unable to complete the transaction. Please try again later or use another means of payment."
They order amount exceeds $1, I've enabled the Twenty Seventeen theme, and disabled all plugins apart from Woocommerce and Woocommerce Square. I have enabled logging, and following is a log from a failed attempt.
01-30-2019 @ 02:40:16 - Info: Begin processing payment for order 840 for the amount of 1.45 01-30-2019 @ 02:40:19 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => IDEMPOTENCY_KEY_REUSED [detail] => The idempotency key can only be retried with the same request data. [field] => idempotency_key ) ) 01-30-2019 @ 02:42:58 - Info: Begin processing payment for order 840 for the amount of 1.45 01-30-2019 @ 02:42:58 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => IDEMPOTENCY_KEY_REUSED [detail] => The idempotency key can only be retried with the same request data. [field] => idempotency_key ) ) 01-30-2019 @ 02:54:23 - Info: Begin processing payment for order 840 for the amount of 1.45 01-30-2019 @ 02:54:24 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => MISSING_REQUIRED_PARAMETER [detail] => Missing required parameter. [field] => card_nonce ) ) 01-30-2019 @ 03:02:49 - Info: Begin processing payment for order 840 for the amount of 1.45 01-30-2019 @ 03:02:49 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => MISSING_REQUIRED_PARAMETER [detail] => Missing required parameter. [field] => card_nonce ) ) 01-29-2019 @ 22:04:52 - Info: Begin processing payment for order 840 for the amount of 1.45 01-29-2019 @ 22:04:52 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => MISSING_REQUIRED_PARAMETER [detail] => Missing required parameter. [field] => card_nonce ) ) 01-29-2019 @ 22:11:06 - Info: Begin processing payment for order 840 for the amount of 1.45 01-29-2019 @ 22:11:07 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => MISSING_REQUIRED_PARAMETER [detail] => Missing required parameter. [field] => card_nonce ) ) 01-29-2019 @ 22:13:16 - Info: Begin processing payment for order 840 for the amount of 1.45 01-29-2019 @ 22:13:16 - Error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => IDEMPOTENCY_KEY_REUSED [detail] => The idempotency key can only be retried with the same request data. [field] => idempotency_key ) )
I'm at a loss as to what to try next and am a hair's breadth away from throwing my hands in the air and using Paypal instead. Any help?
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@briarpatchherbs, I definitely see how this would be frustrating.
I wish I could offer you a solution right now, but WooCommerce developed and manages this extension. Their Support Team should be able to help with this. 🙂
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