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Payment processing error on Woocommerce site

When attempting process a test payment I continue to get the following error: "Error: Square was unable to complete the transaction. Please try again later or use another means of payment."

 

They order amount exceeds $1, I've enabled the Twenty Seventeen theme, and disabled all plugins apart from Woocommerce and Woocommerce Square. I have enabled logging, and following is a log from a failed attempt.

01-30-2019 @ 02:40:16 - Info: Begin processing payment for order 840 for the amount of 1.45
01-30-2019 @ 02:40:19 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => IDEMPOTENCY_KEY_REUSED
            [detail] => The idempotency key can only be retried with the same request data.
            [field] => idempotency_key
        )

)

01-30-2019 @ 02:42:58 - Info: Begin processing payment for order 840 for the amount of 1.45
01-30-2019 @ 02:42:58 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => IDEMPOTENCY_KEY_REUSED
            [detail] => The idempotency key can only be retried with the same request data.
            [field] => idempotency_key
        )

)

01-30-2019 @ 02:54:23 - Info: Begin processing payment for order 840 for the amount of 1.45
01-30-2019 @ 02:54:24 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => MISSING_REQUIRED_PARAMETER
            [detail] => Missing required parameter.
            [field] => card_nonce
        )

)

01-30-2019 @ 03:02:49 - Info: Begin processing payment for order 840 for the amount of 1.45
01-30-2019 @ 03:02:49 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => MISSING_REQUIRED_PARAMETER
            [detail] => Missing required parameter.
            [field] => card_nonce
        )

)

01-29-2019 @ 22:04:52 - Info: Begin processing payment for order 840 for the amount of 1.45
01-29-2019 @ 22:04:52 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => MISSING_REQUIRED_PARAMETER
            [detail] => Missing required parameter.
            [field] => card_nonce
        )

)

01-29-2019 @ 22:11:06 - Info: Begin processing payment for order 840 for the amount of 1.45
01-29-2019 @ 22:11:07 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => MISSING_REQUIRED_PARAMETER
            [detail] => Missing required parameter.
            [field] => card_nonce
        )

)

01-29-2019 @ 22:13:16 - Info: Begin processing payment for order 840 for the amount of 1.45
01-29-2019 @ 22:13:16 - Error: Array
(
    [0] => stdClass Object
        (
            [category] => INVALID_REQUEST_ERROR
            [code] => IDEMPOTENCY_KEY_REUSED
            [detail] => The idempotency key can only be retried with the same request data.
            [field] => idempotency_key
        )

)

 

I'm at a loss as to what to try next and am a hair's breadth away from throwing my hands in the air and using Paypal instead. Any help?

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1 REPLY 1

@briarpatchherbs, I definitely see how this would be frustrating.

 

I wish I could offer you a solution right now, but WooCommerce developed and manages this extension. Their Support Team should be able to help with this. 🙂

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