Hey there @Pocahonntas. It’s not exactly clear from your post, but I’m guessing that you are saying that your bank account has been closed, and not your Square team account? If this is the case, then here is basically what is going to happen.
- Unless you changed your direct deposit information with your employer, then Square will attempt to transfer your pay to that closed account.
- Your bank will realize that it can’t make the deposit and will return the funds to Square.
- It can take 4-7 business days for Square to receive the notification and to also receive your pay back.
- Square will notify your employer. At this time your employer will have the money back in their account and can pay you a different way.
I can’t say whether or not your employer will go ahead and pay you with a replacement check or not. In my business, we would do this, but not all employers are able to do so. You’ll need to figure that out with them.
Good luck!
@Pocahonntas Thanks for the clarification. So that is something that I would recommend you to contacting customer support on the phone or via online chat. Here in the seller community, we can’t look at things like account closures and the reasons for those on any individual account. While I would not think that closure of a Team member account would affect direct deposit of your paycheck, it is entirely possible depending on why your Square account was closed in the first place.
