If you had to pick one feature you feel Square's platform is missing, what would it be? 🪄

[isabelle]

Hi Seller Community. We here at Square are wondering...

If you had to pick one feature you feel Square's platform is missing, what would it be?

We look forward to reading your replies! 👀 

[cashaber · Accepted solution]

I would like to see a price override option.  This option will allow you to change the price of any item temporally "for this sale only" on the fly like at the POS counter on the register.  

IE. Customer comes to your location, selects an item they wish to buy and requests a lower price due to damage to item or other reasons...  (would need manager approval) you would touch the price of the item and change it. then a box would popup for reasons IE  Damage,late delivery, price was advertised at a lower price, price match at other stores etc... or Other "type in reason."

I dont think this is much to ask and would benefit everyone using the system

[Saniwayvac]

The ability to print barcode labels from the Square POS terminal, preferably from the receive stock screen.

[ECFL]

Ability to add / manage packages (ie for massage services)

[MikeStevenson]

To not have to store the customers credit card while they keep a tab open.

Better online food ordering options that don't require a 3rd party.

[sgracefarms]

2 things. The scanner shouldn't beep if the barcode it scans isn't in the system. It should make a negative noise or not make a noise at all.

2nd: When creating items, I wish it wouldn't let the employee finish or leave that screen until a category is selected. It destroys my reports when my employees forget to add a category!

[Zig]

I would like to be able to create selected items that are not discountable.

[txfire76]

integration with shopify so when someone checks out in the store it comes out of inventory on our website also and vice versa

[FlyingLeaf]

Have ability to deposit checks in Square Business Checking.  I mean ... if you're going to keep calling it 'business checking'.  

[KBBQ]

I would love to see employee cards. For Managers, Staff, Ownership, etc. so that we don't have to type in codes all the time and have people, who shouldn't have certain functions like servers, doing manager functions just because they know the easy to memorize four digit code. 

[KYC513]

I would like a feature on the Square for Restaurants platform to have the ability to pre-authorize a credit card on an open tab, and keep it open until the customer decides to close out their tab.  This would be very helpful in our bar/restaurant to prevent walk-out/no pays.  We migrated over from Breadcrumb POS and this feature is greatly missed!

I also want a feature to have a "Master Checkout" report at the end of the night that summarizes all of the individual servers/bartenders shift reports, as opposed to having to close out drawers.  This was also a feature in Breadcrumb that is greatly missed.

For Example:  MASTER CHECKOUT REPORT
Generated at 7:49 PM
Saturday, June 9, 2018
CASH DEPOSIT : $718.59
TOTAL TIPS : $257.53
TOTAL AUTO GRAT : $28.62
Gross Sales : $2714.44
Beverage : $1610.00
Food : $1102.88
Net Sales : $2561.67
Beverage : $1528.88
Food : $1032.79
Non-Revenue Sales : $0.00
Checks : 164
Guests : 106
Sales/Guest : $24.17
Sales/Check : $15.62
Average Tip % : 9.49%
COMPS Base Tax
Total Item Comps: $0.00 $0.00
Total Comp Checks: $73.94 $0.00
----------------------------------------
Total Comps: $73.94 $0.00
PAYMENTS
Cash (103) $1004.74
Credit (56) $1664.38
Amex (1) $44.60
Mastercard (12) $302.29
Visa (43) $1317.49
----------------------------------------
Total Payments $2669.12
TIPS
Cash (0) $0.00
Tips $0.00
Credit (44) $257.53
Tips $257.53
Tips withheld -$0.00
----------------------------------------
Total tips $257.53
CASHIER COLLECTIONS
Cash from Hannah Parkinson to Melissa Baranek
$21.50 for Check 3559 on Table 118/2
Cash from Morgan Pascual to Draven Lafayette
$14.55 for Check 3512 on Tab Angel
Total Cashier Collections: $36.05
PAYINS

Total Cashier Payins: $0.00
PAYOUTS
Total Cashier Payouts: $0.00
VOIDS
6 Voids
VOIDS AMOUNT: $37.09
TIP POOLS IN OUT
TOTAL $0.00 $0.00
CASH OWED BY EMPLOYEE
Devon Leedom: $31.63
Draven Lafayette: $264.83
Eugene Schulski: $66.31
Hannah Parkinson: $12.70
Katie Stoebe: $0.00
Melissa Baranek: $1.35
Morgan Pascual: $119.06
Steve Hawkins: $222.71
Total Cash Owed: $718.59
DEPOSITS RECONCILIATION
Cash Payments + $1004.74
Cash Payins + $0.00
Cash Payouts - $0.00
Tip Adjustment - $257.53
Auto Grat - $28.62
----------------------------------------
Cash Deposit $718.59

[Mv23]

It would be nice to have higher ATM limits. I pay some of my vendors cash or money orders and have to transfer my balance to my bank to use the atm.  It would be easier to log into my dashboard and see and raise my atm limit.  

[DucatiDiana]

I have a wishlist... 

I would like to make preorder or hold items, thus keeping the item in inventory, but a held item would not be available for online sale. 

Batch updating channels would be nice. Barcode lookup for loyalty customers, like a membership card.

That's just a beginning!

[shopcraft]

The option to manage restocks would be great so you can keep track of what is on the sales floor vs back stock!

[jeansjewels]

Another thought... As a Squareup user, I would really LOVE to have the options that Weebly has. Right now Weebly has more template options and more ability to customize than Squareup. I choose Squareup because it would link with my inventory whereas starting my site with Weebly that wasn't an option. It seems that the two should sync options and accessablity since they are owned by the same company. 

[catskingdomNH]

I switched from Square up to Wix becasue it has a much better over all platform and much more of a professional look. I am able to link my inventory and sales with SKUIQ.. It takes a little savyness to do so but all is good . Take a look @ catskingdom.online . Visually it is a much nicer platform than squares unfortunally... Cathy

[catskingdomNH]

I have so muched linked insquare with I love overall. I just wish they were more competative with their website options...

And Please fix the sidebar favorites on the paid for version , sooooo long over due.....

[alexdoeshair]

The ability for one client to pay for multiple client services. I've been posting about this for the past 2 years once I noticed it not being a thing when I opened my new space and started using appointments.

[Steenie]

I'd like to see accounts payable/receivable through Square. All my accounts should go through Square.

[NailsByNadine]

I would love to see a bit more customizability to the calendar... such as Google's calendar where you can color code certain appointments according to services or just able to individually color appointments. For instance... I have in-home clients and in-office clients.. I would love the ability to color code my in-home a separate color so I know with a quick glance who is who.

[Beanbastard]

Maybe Im late to the game and this already exists, or I just haven't had enough time to research it, but it would be nice to be able to print our drink tickets on small labels to affix to our cups for our drink orders.  Id want the printer behind the register on the counter near the cups, affix them, and stage them.  Then our food orders if on the same order go directly to our KDS, and receipts only be digital from that point on.  How's everyone in the coffee/cafe world doing this?

[specialtiesgame]

Back to purchase orders, in addition to showing when items were received if you get multiple shipments on an order, the purchase order form needs work.  It needs to have fields for requested ship date, cancel date, sales rep, and a field for terms that can be customized.  The notes section isn't adequate, and doesn't copy over to the version that is emailed unless you copy/paste.

[AnneStrayer]

1. Store credit cards so people can run a tab. 
2. Automatic price changes on specific items during a designated time frame such as “happy hour” 

3. Ability to edit/adjust tips