This post was updated by a community moderator on April 20, 2020 to reflect app improvements and feature enhancements.
For shop owners and retailers that still have access to their business, you can now offer curbside pickup as a delivery option to your customers. When your customers place an order for curbside pickup, they’ll get a text message confirmation telling them to call the phone number of the pickup location when they arrive so you can bring out their order.
To turn on Curbside Pickup:
- Sign into the online Square Dashboard, follow the onboarding steps, and turn on in-store pickup.
- Next, click the checkbox to turn on curbside pickup for the appropriate location. Note that you must have a phone number set for your location in order to use curbside pickup. The phone number is given to customers who request curbside pickup during checkout.
- Finally, you can use the Edit location details link to add or edit your phone number.
To see what it looks like, check out the brief video demonstration below. If you're in the food and beverage business, check out our tutorial for restaurants instead.
For complete details, head on over to this article: The Checkout Experience. If this is your first time viewing this article, you may receive a prompt to log in — to proceed with viewing, simply click Maybe later.
Able to deliver locally? Consider this solution: Turn on Local Delivery for Shop Owners and Retailers.
If any questions or concerns come up, please let us know!
️ Tom | he/him
Seller Community Manager | Square, Inc.
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