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Retailers have always been at the forefront of change, but meeting the consumer craving for connection and convenience during the pandemic has prompted store owners to respond faster than ever before. Shopping has been reimagined as new technologies and procedures prompt stores to reconsider and evolve.
To better understand where the industry is heading, we surveyed over 500 retailers and 1,000 consumers to find out how business has changed since 2020.
In this report, you’ll find:
- Industry insights from Megan Karande and David Rusenko, our residential retail experts.
- Practical examples and insights from innovative Square sellers across the UK
- A professional analysis of 2021’s top retail trends
- Tools and strategies to help you integrate these ideas into your business
Download the full Future of Retail report from our Town Square
Community Engagement Program Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
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Interesting
so in reality what are your expectations for high street retail vs street trader/pop ups?
deliveroo etc is the saviour of high street food and Amazon etc has taken shopping home.
so as the numbers get accounted from various lockdowns and retailers start thinking 🤔 maybe we don’t need 120 shops we haven’t used with a staff bill we don’t need……..
add Brexit messing up supply chains and profit margins.
why wouldn’t you at Square be championing the street trader/pop up?
the strengths of a small enterprise are absolutely their weakness.
yes we can react quicker in every instance but our buying power is rubbish.
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