sev1
09-18-2016
04:55 PM
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I accidentally upgraded
I upgraded one of my sites to "Starter" and didnt mean to. Once I was already locked in I went ahead and registered the domain. Is there any un-doing this?
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Brodie
09-19-2016
06:18 AM
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sev, you can file a support ticket here: https://hc.weebly.com/hc/en-us/articles/204197083
And include the last four digits of the card on file that you made the purchase.
We can remove the Starter plan, but if you've gone ahead and registered a domain that came for free, you would either have to give up the domain or pay the $19.95 (plus $10 if you opted for privacy) to keep it.
Be sure to state what you prefer in the ticket, and feel free to message me here with the ticket number to expedite it for you.
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