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Level Up in Style: The Square Community's Exciting Badge and Rank Update

Hey everyone!

 

Our new Badges and Ranks system is here, complete with a revamped look and new ranks and badges additions. Check it out.

 

Screenshot 2024-09-20 at 3.32.48 PM.png

What’s changing?

We’ve given our badges a fresh new look and have adjusted our current Community ranks. Now it's easier for every member to level up and collect all kinds of badges to show their expertise climb the ranks in style. 

 

What are badges?

Badges are a recognition of an achievement or milestone reached in the Square Community. 

 

You can earn badges in a few different ways, like:

  • Sharing an answer that helps another business owner resolve their issues
  • Sharing or receiving a certain amount of likes on your posts
  • Asking questions or starting new conversations in the Community — this includes writing your first Best Answer, joining groups, or sharing/receiving a certain amount of likes on posts and replies in the Community.

 

Screenshot 2024-09-20 at 3.31.17 PM.png

 

We’ll release new badges throughout the year for anniversaries, signing in on specific holidays, and more. Keep your eyes peeled.

 

Where do badges appear? And how do I know if I have one?

You’ll see your badges on your personal profile page listed under your username. Depending on your notification settings, you’ll receive an email and notification each time you earn a badge.

 

What are ranks?

Your rank is how you can keep track of your involvement in the Community. If you’re continually active in the Community, your rank will change to show your progress. Ranks are intended to show other Community members your level of expertise and tenure, and to boost your personal reputation.

 

As you rank up to higher levels, your background color will update as well. For reference, you can identify Square Champions by their avatars and icons.

 

Where do these ranks appear?

Your rank is also listed on your personal profile page under your username. Your avatar is included in every post or reply you make in the Community

 

What do I need to do to level up?

The more you participate, the closer you’ll get to the next level! You’ll automatically move to the next level by staying active in the Community. Keep replying to threads with high-quality answers and starting new conversations. Remember to give out likes for good comments and mark best answers if you receive them. A good place to start is with unanswered questions.

 

As you progress through the ranks, you'll receive a new rank name and color. Begin as a New Member and strive to reach the highest rank of MVP within the Community.

 

How to level up to a new rank:

  • 0 - New Member: This is your starting rank for joining the Community. Welcome!
  • 1 - Novice: Tour the Community. That’s all you need to do.
  • 2-4: Keep coming back and engaging in the Community.
  • 5 - Supporter: Log in multiple times, give kudos, start discussions, and participate in discussions.
  • 6 - Contributor and beyond: We can’t give away all of our secrets. 

  

Want to learn more?

We’ll continue improving badges and ranks with time. Subscribe to the Seller Community Blog to learn about future announcements and other highlights from around the Community.


Max is a Community Engagement Program Manager at Square. He’s passionate about helping sellers grow their businesses and fostering connection within the Community.

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