Important update to your coupons on Square Online

[#1]

Hi Sellers! 👋

If you have existing coupons on Square Online, we wanted to notify you of some upcoming changes to your coupons on Square Online. Starting on March 25, 2024, creating and managing coupons is moving from your Square Online dashboard to Square Marketing, our product suite of marketing automation tools.

This change will allow you to manage and edit coupons in one central location—whether for your online website or email campaigns.

Here is what’s changing: 

• Existing coupons - Any existing coupons created within Square Online will no longer be active starting March 25, 2024. You’ll need to recreate those as new coupons within Square Marketing. 
• New coupons - Any new coupons will need to be created in Square Marketing, not within your Square Online dashboard.
• Supported coupon types - You can offer coupons for $ or % off for all items or at the category or item level, as well as coupons for free shipping or delivery. 
• Limiting coupon usage per customer* - To apply limits to a coupon per customer, you’ll need to use the “Offer a coupon” template in Square Marketing—a paid feature.

Creating and managing coupons in Square Marketing is free and does not require a subscription. For enhanced features such as creating personalized coupons and sending coupons in Square Marketing emails, upgrade to a paid subscription.

If you have existing coupons, we recommend that you take action immediately and recreate these Coupons in Square Marketing to minimize disruptions to your business. 

If you have not created coupons using Square Online, you do not need to take any action at this time. 

To learn more about creating coupons using Square Marketing, read this help article. 

Have questions about how this change affects you? Comment below and let us know.