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Unanswered Questions

How can you show color options on item page before they click on item???

5 - Supporter
Posted a week ago in Square for Retail
0 Replies

I'm writing here again after spending two days on and off the phone with customer service that always seems to give the most ridiculous answers when something i...

6 - Contributor
Posted a week ago in Square Appointments
0 Replies

As most of our locations/events are private, I need to be able to make the "Switch Location" button invisible to our customers. How do I do that? orIs there a w...

5 - Supporter
Posted a week ago in Square Appointments
0 Replies

Is anyone else having the issue of the square reader seemingly falling asleep between purchases? My iPad says it's connected but it won't take touchless and it ...

7 - Protege
Posted a week ago in Troubleshooting
0 Replies

I have made I stay transfers on my account and nothing has been transferred yet. I’ve received many instant transfers before and all my banking information is c...

5 - Supporter
Posted a week ago in Troubleshooting
0 Replies

Back in early 2023, I used to be able to control sorting of products shown on Square Online Website (the Weebly hosted site.) For example, I could set it up to ...

7 - Protege
Posted a week ago in Square Online
0 Replies

It is fresh out of the box, got everything else set up. I have put thermal paper in it and tried restarting it several times. Every time it starts the paper fee...

5 - Supporter
Posted a week ago in Square Terminal
0 Replies

Wondering if we can set up automatic discounts for plastic gift cards? Tried but gift cards aren’t an item in my library…? We want to give 10% off all gift card...

8 - Enthusiast
Posted a week ago in Square for Retail
0 Replies

What's the best method to handle the booking of Couple's Massages with Square Appointments. I don't see an option to book two staff/team members on the same tic...

6 - Contributor
Posted a week ago in Square Appointments
0 Replies

Is there anyway to see the resources/rooms booked on the calendar for appointments, or in a printed calendar/schedule for the day or week? I can't see any way t...

6 - Contributor
Posted a week ago in Square Appointments
0 Replies

Can you show cash tendered on a receipt that has a split payment?(Someone paying with cash and card)

5 - Supporter
Posted a week ago in Troubleshooting
0 Replies

I am trying to understand how to set up my shipping on my website. I'm trying to set it up so it's shipping is calculated based on order weight. I have the weig...

7 - Protege
Posted a week ago in Square Online
0 Replies

Sales tax is automatically applied when I do an in person sale, but does not auto apply when an online order is completed?

5 - Supporter
Posted a week ago in Square Online
0 Replies

I've been struggling with this for a few months since Square moved all item edits to the dashboard (not online anymore). Often, when I try to bulk edit using th...

6 - Contributor
Posted a week ago in Square for Retail
0 Replies

I typed my social wron on the checkout how can I fix it.

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

Hey everyone,Square has not been able to verify my ID for multiple week and my funds are stuck. What do I do?I have resubmitted everything for my business and a...

5 - Supporter
Posted 2 weeks ago in Square Savings
0 Replies

I can't find the Contact me form in the site anywhere. Please advise.

8 - Enthusiast
Posted 2 weeks ago in Square Online
0 Replies

We use self serve ordering with QR codes. Recently, hundreds of our past orders are showing up on the orders tab of the register. They are marked as New orders,...

6 - Contributor
Posted 2 weeks ago in Troubleshooting
0 Replies

Is there a way to send a confirmation manually? I see the option to "send again" but not to push one through initially

5 - Supporter
Posted 2 weeks ago in Square Appointments
0 Replies

Square reader and tap to phone not working. I’ve tried forgetting device, turning Bluetooth off and back on, pairing won’t work, turn phone off and back on.

5 - Supporter
Posted 2 weeks ago in Troubleshooting
0 Replies