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Unanswered Questions

We are having an issue with out time zone. On my end and everthing that I can see is EST which is the correct one. (Im in South Carolina, USA) my employees howe...

5 - Supporter
Posted 11-15-2024 in Troubleshooting
0 Replies

We upgraded to a Square Stand 2 and in less than a year the stand has completely failed us. The stand and iPad power but both the tap and dip readers are consta...

5 - Supporter
Posted 11-15-2024 in Square Terminal
0 Replies

Hello, Seller Community:Every month, our store reviews the data from Square's inventory sell-through and cost of goods sold reports to get a better sense of our...

6 - Contributor
Posted 11-15-2024 in Square for Retail
0 Replies

I have a lot a slot tomorrow But app show full booked tomorrow to Sunday

5 - Supporter
Posted 11-14-2024 in Square Appointments
0 Replies

While I was filling out the form, I accidentally entered my surname twice, which caused the form to fail the review. Could you please help me it manually? Thank...

5 - Supporter
Posted 11-14-2024 in Square Checking
0 Replies

Hello-I am trying to see what different themes for our restaurants website. I am super confused because when I go to my square online on the right hand side it ...

8 - Enthusiast
Posted 11-14-2024 in Square Online
0 Replies

I am not able to connect/attach a Contractthrough the Estimates tab. Its available but it'snot allowing us to attach the Contract. I see alist of contracts but ...

6 - Contributor
Posted 11-14-2024 in Square Contracts
0 Replies

I haven't checked on my weebly website in a while, I want to edit it but I do not see a launch website button - all I see is Square stuff and I do not need squa...

651
5 - Supporter
Posted 11-14-2024 in Troubleshooting
0 Replies

I created a coupon code ("THANKS10") for my site in the "Marketing" area viahttps://app.squareup.com/dashboard/customers/marketing/couponsand it does not work o...

5 - Supporter
Posted 11-14-2024 in Square Online
0 Replies

Has Square been glitching as much for anyone else as me? I've been having endless problems with it that I didn't have before.For instance, with appointments, no...

8 - Enthusiast
Posted 11-14-2024 in Square Appointments
0 Replies

Good afternoon! The business I work for is in the process of opening shipping channels up for our online store. We're subscribed to the Premium version of Onlin...

5 - Supporter
Posted 11-14-2024 in Square Online
0 Replies

I have an open ticket item for several days now with SQUARE support regarding prep times on certain items in my square online store NOT WORKING! Is anyone else ...

6 - Contributor
Posted 11-14-2024 in Square Online
0 Replies

When customers complete a purchase on my Square Online site, they are sent a receipt/confirmation email detailing their purchase. The email address this message...

5 - Supporter
Posted 11-14-2024 in Square Online
0 Replies

Backstory - For 18 months I have been exporting the inventory reports from the retail side, and finding items that was missing the SEO title and Description. Th...

6 - Contributor
Posted 11-13-2024 in Square for Retail
0 Replies

When checking out a client who has purchased a Package, on the Appointments and/or POS apps, there is no way to redeem the package.The video instructions do not...

8 - Enthusiast
Posted 11-13-2024 in Square Appointments
0 Replies

How do I try and verify my identity so I can accept online payments thank you!

5 - Supporter
Posted 11-12-2024 in Square Point of Sale
0 Replies

For new customers that earn Loyalty points, their points expire the following year, after the month has been completed. So if a new customer signs-up for Loyalt...

Square Champion
Posted 11-12-2024 in Square Loyalty
0 Replies

Hi,looking for help with search function.It only shows items and not services,but I only sell services.Thx

5 - Supporter
Posted 11-11-2024 in Square Appointments
0 Replies

When a customer purchases a gift card from our web site, Square sends us an email message. The subject line used to indicate that the charge was from the web ap...

5 - Supporter
Posted 11-11-2024 in Square Point of Sale
0 Replies