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Unanswered Questions

Has anyone else experienced that you are no longer able to see loyalty status or redemption options on the Square Register using Square for Restaurants? We can ...

5 - Supporter
Posted 2 weeks ago in Square Loyalty
0 Replies

I noticed this week that there was an update which relates to the order fulfilment for online orders. May just be a UK update??We noticed that function to print...

Square Champion
Posted 2 weeks ago in Square Online
0 Replies

How can one contact Square to be removed from snail mail/USPS mailings? I was sure I had set those when I signed up. They can email, why send junk through the m...

5 - Supporter
Posted 2 weeks ago in Square Marketing
0 Replies

Have any of you received an email telling you your debit card had been sent with a follow up email saying it had been delivered but it never showed up in your m...

5 - Supporter
Posted 2 weeks ago in Square Checking
0 Replies

I have several customers having issues trying to place orders on my new site. Their phone number is being flagged as an invalid number eventhough it is correct....

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

Most of our items are sold by weight. I have an order for 39 lbs of candy. The customer was charged 18.96 and the cost when I go to print the label is more than...

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

Customer made a purchase that shows under transactions, however this purchase dosent show under notifications! Could it be due uptown a CC decline?

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

Anyone else experiencing an issue with editing the DNS records on the weebly website? I am so frustrated right now. I have been communicating with support for o...

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

How can you show color options on item page before they click on item???

5 - Supporter
Posted 2 weeks ago in Square for Retail
0 Replies

I'm writing here again after spending two days on and off the phone with customer service that always seems to give the most ridiculous answers when something i...

6 - Contributor
Posted 2 weeks ago in Square Appointments
0 Replies

Is anyone else having the issue of the square reader seemingly falling asleep between purchases? My iPad says it's connected but it won't take touchless and it ...

7 - Protege
Posted 2 weeks ago in Troubleshooting
0 Replies

Back in early 2023, I used to be able to control sorting of products shown on Square Online Website (the Weebly hosted site.) For example, I could set it up to ...

7 - Protege
Posted 2 weeks ago in Square Online
0 Replies

It is fresh out of the box, got everything else set up. I have put thermal paper in it and tried restarting it several times. Every time it starts the paper fee...

5 - Supporter
Posted 2 weeks ago in Square Terminal
0 Replies

What's the best method to handle the booking of Couple's Massages with Square Appointments. I don't see an option to book two staff/team members on the same tic...

6 - Contributor
Posted 2 weeks ago in Square Appointments
0 Replies

Is there anyway to see the resources/rooms booked on the calendar for appointments, or in a printed calendar/schedule for the day or week? I can't see any way t...

6 - Contributor
Posted 2 weeks ago in Square Appointments
0 Replies

Can you show cash tendered on a receipt that has a split payment?(Someone paying with cash and card)

5 - Supporter
Posted 2 weeks ago in Troubleshooting
0 Replies

I am trying to understand how to set up my shipping on my website. I'm trying to set it up so it's shipping is calculated based on order weight. I have the weig...

7 - Protege
Posted 2 weeks ago in Square Online
0 Replies

Sales tax is automatically applied when I do an in person sale, but does not auto apply when an online order is completed?

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

I've been struggling with this for a few months since Square moved all item edits to the dashboard (not online anymore). Often, when I try to bulk edit using th...

6 - Contributor
Posted 2 weeks ago in Square for Retail
0 Replies

I typed my social wron on the checkout how can I fix it.

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies