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Unanswered Questions

I'm trying to create a direct payment/checkout link for one of my products that I don't want on my main website that's for pickup only (or no fulfillment option...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

I live near the border of 2 states and our tax rates vary depending on what state we did our work in. It would be a huge time saver if I could have a column tha...

6 - Contributor
Posted yesterday in Square Invoices
0 Replies

When I click color or sizes the price says $nan. Won’t let me add anything to cart. Trying to start mykids clothing line. Thank you please advise

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

Home page, main banner image is no longer responsive. It used to resize correctly from desktop to mobile and my preview shows it correctly, but when I hit save ...

8 - Enthusiast
Posted yesterday in Square Online
0 Replies

When someone checks out an item I'd like it to either default to a particular pickup location or I'd like to limit the store pickup options to the location that...

5 - Supporter
Posted yesterday in Square Online
0 Replies

I have an online store for apparel. I am looking to have multiple pickup locations for the online store based on item category. For example, one category is all...

5 - Supporter
Posted yesterday in Square Online
0 Replies

Where do I find the mailing address of the customer who has purchased my book? Originally Square would email me that address at the time of the sale; no longer.

5 - Supporter
Posted yesterday in Customer Directory
0 Replies

We just set up all of our automations and so far we've had issues with 2 that have been sent out.1. The one that asked for our customers birthday when opened on...

6 - Contributor
Posted yesterday in Square Marketing
0 Replies

I am a hairstylist and I use the appointments app for online booking as well as using my phone and/or an ipad in my studio to book through the app. Currently my...

5 - Supporter
Posted Tuesday in Square Appointments
0 Replies

Hi everyone! I'm in a bit of a conundrum here. I just finished a chat with a Square representative and of course, my issue wasn't resolved. Unfortunately, I hav...

5 - Supporter
Posted Tuesday in Troubleshooting
0 Replies

We use the following large order limit setting so that no more than 10 items for Pickup can be purchased from our Square Online store, with a message defined to...

8 - Enthusiast
Posted Tuesday in Square Online
0 Replies

i would like to know how the square sync production cost is calculated which is used on online orders Thanks

5 - Supporter
Posted Tuesday in Square Online
0 Replies

I have a customer that would like to switch from paying by card every month to bank draft instead. The customer is having some difficulty with their bank in get...

5 - Supporter
Posted Monday in Square Invoices
0 Replies

For pickup and delivery orders there is an option called “Large order setting” to limit how many items can be ordered at one time. It helps us avoid surprises l...

6 - Contributor
Posted Monday in Square Online
0 Replies

is it possible to get an invoice on google calendar based on service date selected?

5 - Supporter
Posted Monday in Square Invoices
0 Replies

hi! Please help! My last 2 sales have been lost because when they try to add their addresses, they receive’address not supported’ messages.

5 - Supporter
Posted Monday in Square for Retail
0 Replies

I've looked through the various threads on booking with multiple service providers and have not found an answer.I have my booking set up so that the "allow onli...

5 - Supporter
Posted Sunday in Square Appointments
0 Replies

I have a 'Promote Grow' plan. I lost my 'subscription' functionality when I had to move from PayPal to Square payment processing. Can you please tell me how I c...

5 - Supporter
Posted Sunday in Square Online
0 Replies

The calculation behind synch production charge is a mystery to me as is the calculation for the transfer to the business. Synch production is not outlined in an...

5 - Supporter
Posted Sunday in Square Online
0 Replies

I have several variations of an item. Each of those variations have several images. When someone goes to check out and clicks the dropdown menu to choose the va...

8 - Enthusiast
Posted Sunday in Square Online
0 Replies