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Unanswered Questions

A really odd and annoying thing happens when I create subcategories that only shows on mobile. Unfortunately, most people shop on mobile.A second parent categor...

7 - Protege
Posted a week ago in Square Online
0 Replies

I have items in my appointment site and online store, but you can't check out. When you click on Add To Cart, you see a process, but then nothing happens. You d...

5 - Supporter
Posted a week ago in Square Appointments
0 Replies

Only my packages are appearing but service menu is only available after hitting book now

5 - Supporter
Posted a week ago in Square Online
0 Replies

I must make it mandatory to schedule the day and time to pick up. how can I do that?

8 - Enthusiast
Posted 2 weeks ago in Square Online
0 Replies

I've been trying to verify my identity for 3 days, all my documents are up to date. I'm from El salvador and currently living in the USA, my most recent documen...

5 - Supporter
Posted 2 weeks ago in Troubleshooting
0 Replies

We are having an issue with out time zone. On my end and everthing that I can see is EST which is the correct one. (Im in South Carolina, USA) my employees howe...

5 - Supporter
Posted 2 weeks ago in Troubleshooting
0 Replies

We upgraded to a Square Stand 2 and in less than a year the stand has completely failed us. The stand and iPad power but both the tap and dip readers are consta...

5 - Supporter
Posted 2 weeks ago in Square Terminal
0 Replies

Hello, Seller Community:Every month, our store reviews the data from Square's inventory sell-through and cost of goods sold reports to get a better sense of our...

6 - Contributor
Posted 2 weeks ago in Square for Retail
0 Replies

I cannot figure out how to hide some variations online. I have more items available in person than online. I am really not sure if I was supposed to use modifi...

7 - Protege
Posted 2 weeks ago in Square Online
0 Replies

I have a lot a slot tomorrow But app show full booked tomorrow to Sunday

5 - Supporter
Posted 2 weeks ago in Square Appointments
0 Replies

While I was filling out the form, I accidentally entered my surname twice, which caused the form to fail the review. Could you please help me it manually? Thank...

5 - Supporter
Posted 2 weeks ago in Square Checking
0 Replies

Hello-I am trying to see what different themes for our restaurants website. I am super confused because when I go to my square online on the right hand side it ...

8 - Enthusiast
Posted 2 weeks ago in Square Online
0 Replies

I am not able to connect/attach a Contractthrough the Estimates tab. Its available but it'snot allowing us to attach the Contract. I see alist of contracts but ...

6 - Contributor
Posted 2 weeks ago in Square Contracts
0 Replies

I haven't checked on my weebly website in a while, I want to edit it but I do not see a launch website button - all I see is Square stuff and I do not need squa...

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5 - Supporter
Posted 2 weeks ago in Troubleshooting
0 Replies

I created a coupon code ("THANKS10") for my site in the "Marketing" area viahttps://app.squareup.com/dashboard/customers/marketing/couponsand it does not work o...

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

Has Square been glitching as much for anyone else as me? I've been having endless problems with it that I didn't have before.For instance, with appointments, no...

7 - Protege
Posted 2 weeks ago in Square Appointments
0 Replies

Good afternoon! The business I work for is in the process of opening shipping channels up for our online store. We're subscribed to the Premium version of Onlin...

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies

I have an open ticket item for several days now with SQUARE support regarding prep times on certain items in my square online store NOT WORKING! Is anyone else ...

6 - Contributor
Posted 2 weeks ago in Square Online
0 Replies

When customers complete a purchase on my Square Online site, they are sent a receipt/confirmation email detailing their purchase. The email address this message...

5 - Supporter
Posted 2 weeks ago in Square Online
0 Replies