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Unanswered Questions

I contacted support to ask why i am missing money for today's sales. They just said we are fixing the problem. Is anyone else having the same issue?

5 - Supporter
Posted 11-15-2023 in Square Register
0 Replies

I am hoping someone can help me. I have added Delivery as an option to my Square Website. But it isn't showing. I've made the updates in my Customer Fullment an...

5 - Supporter
Posted 11-15-2023 in Square Online
0 Replies

Hey there! So I'm pretty new to using Square, and I am having an issue with my services page. When I look at it from my account, it shows all my services I offe...

5 - Supporter
Posted 11-15-2023 in Square Appointments
0 Replies

Is there a way I can put a permanent note on a project, and have it viewable to the customer when I share the project with them? Currently it is only showing th...

5 - Supporter
Posted 11-14-2023 in Square Invoices
0 Replies

It’s saying activate this location through appointment plus on your web dashboard before proceeding. It’s not letting me have my square appointments. Also I got...

5 - Supporter
Posted 11-13-2023 in Square Appointments
0 Replies

When I try to Upgrade my old Weebly account while in Square it goes to a page that is essentially blank. My organization needs to be able to have password prote...

5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello @katieand@JJ_,I am reaching out to you as I am having an increasingly frustrating time with the Square CBD process.We have been working with the same paym...

5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 ti...

8 - Enthusiast
Posted 11-13-2023 in Square Appointments
0 Replies

Currently Campaign Reports only offer information on who received and who opened a campaign email.Is it possible to see who did NOT open the email? Isn't that w...

8 - Enthusiast
Posted 11-13-2023 in Square Marketing
0 Replies

I have no idea what is wrong or how to fix it. When I go to the order I have, then click on create shipping label. It takes me to another page that says there i...

5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

Hello -I'm wondering if anyone can tell me how to fix the way our item photos are displaying online?The thumbnail images are overlapping the main image. They di...

8 - Enthusiast
Posted 11-13-2023 in Square Online
0 Replies

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5 - Supporter
Posted 11-13-2023 in Troubleshooting
0 Replies

I'd like the "sub" conversational modifier to behave like the "no" and "allergy" modifiers where they ignore any attached price. Is it possible to change that b...

5 - Supporter
Posted 11-12-2023 in Square for Restaurants
0 Replies

... The two existing boxes are adjacent on the page vertically. I need to insert a third text box in between them.I cannot move the boxes to make room for the n...

5 - Supporter
Posted 11-12-2023 in Square Online
0 Replies

Is anyone else experiencing an issue replying to customer messages? Whenever I try and reply it instantly fails with a "Failed to send. Retry" and the error in ...

6 - Contributor
Posted 11-12-2023 in Troubleshooting
0 Replies

For your reference this is Case #: 86642289Subject: My customers fill out an online form on my site. When done and submitted, the form is sent to me...Questions...

5 - Supporter
Posted 11-12-2023 in Troubleshooting
0 Replies

I am building a Weebly website selling services that require my availability on a specific date and time. I need to embed a calendar into individual items for s...

5 - Supporter
Posted 11-11-2023 in Square Online
0 Replies

I'm trying to set up a new shipping system using shippo, and I followed all the instructions on their site. The disclaimer at the bottom saying "this does not c...

5 - Supporter
Posted 11-11-2023 in Troubleshooting
0 Replies

When shipping under the new Square Orders, labels are only available for USPS, not for UPS or FEDEX. Even though we have them connected and have been printing l...

7 - Protege
Posted 11-11-2023 in Troubleshooting
0 Replies

Any time I update a variation it's a 50/50 shot as to whether the changes I made will take. This usually happens when I add new variations or add new photos. In...

5 - Supporter
Posted 11-11-2023 in Square Online
0 Replies