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Unanswered Questions

I had a support request in recently, spoke with support for a while over the phone. I have on camera a customer pressing a tip button, but the tip not showing o...

5 - Supporter
Posted 07-26-2024 in Square Point of Sale
0 Replies

after entering one sku in a PO....it will not move to the next screen. It goes directly back to first page. Sometimes get the red line notice. I have closed dow...

6 - Contributor
Posted 07-25-2024 in Square for Retail
0 Replies

Hi,I’ve been attempting to link my debit card to my Square account to add money but it continues to say “pending” and no email for verification has come through...

5 - Supporter
Posted 07-25-2024 in Square Checking
0 Replies

We sell supplements. I have a supplement with different dosages, so I've created a variation for each dosage under the Supplement. How do I archive a single var...

5 - Supporter
Posted 07-24-2024 in Troubleshooting
0 Replies

I am currently working on building a site on Square Online (Plus Plan) and then transferring my domain. I am opening a brick and mortar store that will work sim...

5 - Supporter
Posted 07-24-2024 in Square Online
0 Replies

This didn't used to happen few years ago, but in the past few months we noticed that pickup orders have the total the customer paid printed on the top of the or...

7 - Protege
Posted 07-24-2024 in Square for Restaurants
0 Replies

I want to have a cash pay-out log into our Point of Sale register. How do I do that?

5 - Supporter
Posted 07-24-2024 in Square Point of Sale
0 Replies

Recently Weebly decided to cancel the orange to orange (O2O) DNS Setup, we contacted Cloudflare to find out about this and they confirmed this.Cloudflare's supp...

6 - Contributor
Posted 07-24-2024 in Troubleshooting
0 Replies

Is it just me or does it not make sense to have "templates" be available to toggle and add into ALL of your locations so that you do not literally need to rewri...

5 - Supporter
Posted 07-23-2024 in Square Contracts
0 Replies

Hello Sellers! In a past thread I brought up the issue that while the Square Register for Retail Interface is perfect for those that sell a large quantity of pr...

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6 - Contributor
Posted 07-22-2024 in Square Register
0 Replies

I’m trying to find out how many hours people worked during a Pay Period between Midnight and 3:00 P.M. When I put in the hours and export “Total Labor Costs” it...

5 - Supporter
Posted 07-20-2024 in Square Staff and Payroll
0 Replies

I already disconnected previous printful account and adding a new one but keeps telling me that my square is connected to other account.

5 - Supporter
Posted 07-11-2024 in Square Online
0 Replies

As much as we have made our distaste for the recent update known, we are still not able to revert to the previous version as we were able to do before. We have ...

7 - Protege
Posted 07-10-2024 in Square Point of Sale
0 Replies

Hi community members!My name is Annie and I’m a researcher here at Square. I am conducting research into how you make decisions to purchase solutions such as Sq...

Square
Posted 07-09-2024 in Square Point of Sale
0 Replies

I do not want to print labels through Shippo. I want to use my own UPS.com business shipping account. Otherwise, my UPS shipping discounts will be revoked due t...

5 - Supporter
Posted 07-03-2024 in Troubleshooting
0 Replies

My account says:Important - In reviewing your account for our CBD program, we detected the presence of unsubstantiated health or therapeutic claims, which are p...

6 - Contributor
Posted 07-01-2024 in Square for Retail
0 Replies

Hello I have my store with multiple items of various width and thicknesses. Two questions, why can't I filter inside my item library like the following?Product ...

5 - Supporter
Posted 06-27-2024 in Square Online
0 Replies

do late fees get reported under the same category as the item in the invoice? or do they get categorized on their own ?

5 - Supporter
Posted 06-26-2024 in Square Point of Sale
0 Replies

Did anyone else receive a transaction from Navient Settlement and Assistance yesterday?😳This is embarrassing. I had set up a fundraiser to help with my Navient...

5 - Supporter
Posted 06-26-2024 in Troubleshooting
0 Replies

Why can't we see some products in sell-through reports even though they are purchased within 6M or 1Y?

5 - Supporter
Posted 06-13-2024 in Troubleshooting
0 Replies