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Unanswered Questions

I have created a sandbox application, but it keeps telling me i am in production. what gives?

5 - Supporter
Posted 45 minutes ago in Square Online
0 Replies

I’ve got an invoice with split payments and ACH Payments. According to the invoice it processed on 12/18 but I can’t find the bank transfers. At a loss. Any sug...

5 - Supporter
Posted 4 hours ago in Square Invoices
0 Replies

I published my site elitemobilenotaryservice.net and spoke to support 3 weeks ago. They helped me publish but the site is still not online. This is the error I'...

5 - Supporter
Posted 6 hours ago in Square Online
0 Replies

Hello. We are a small publisher with 5 books in our catalog.I'm not sure I'm asking in the right community, but my question has to do with reports.We sell direc...

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

I’m trying to use square to receive online payments on my software platform and I have to have the API ID Number and Transaction Key…where do I find it?

5 - Supporter
Posted yesterday in Square Terminal
0 Replies

is anybody having a hard time with clients booking appointments outside of normal business hours?Even when your Open hours are updated??Super frustrating!

5 - Supporter
Posted yesterday in Square Online
0 Replies

Hello! My wife and I were setting up our new, linked to one location, Square Registers (2 of them). I took an interest in all of the new shortcuts that were lis...

5 - Supporter
Posted yesterday in Square Register
0 Replies

Hello! I’m transferring my domain name, Courageouspainting.com, to Square. The transfer process is expected to take 1–7 days. The good news is that my domain na...

5 - Supporter
Posted Sunday in Troubleshooting
0 Replies

Hi there,I have assigned a resource to my spa services as I have one room available, but have two staff who perform the spa services. I am receiving booking req...

5 - Supporter
Posted Sunday in Square Appointments
0 Replies

I am doing a webinar for which my clients will pay in advance to join. I would like to be able to give any people who miss the event time a chance to still buy ...

6 - Contributor
Posted Sunday in Square Online
0 Replies

I have MANY items that when I look at them on my dashboard they have the correct categories selected. However, when I just go into my website as though I am a c...

5 - Supporter
Posted Sunday in Square Online
0 Replies

I need help I’m trying to make a sale and payment link not working

5 - Supporter
Posted Sunday in Square Point of Sale
0 Replies

I need to run bonus check and I have discovered how to do this through payroll but for tax purposes I need it to have a significantly different tax rate. Is the...

5 - Supporter
Posted Saturday in Square Staff and Payroll
0 Replies

Okay, I set up my shipping profile.Now on the checkout page the customer, (me doing a test run) sees "Shipping Method Missing". And, I see in the "View shippabl...

7 - Protege
Posted Saturday in Troubleshooting
0 Replies

We have a square terminal at our gallery. We have to write descriptions for every item sold. Just above the keyboard, as you start to type, it guesses what word...

5 - Supporter
Posted Saturday in Square Terminal
0 Replies

I did not see a category for "Payment -> Subscriptions" so I am writing here.I would like to see square do some improvements with their Subscriptions.1) Organiz...

5 - Supporter
Posted Saturday in Square Invoices
0 Replies

I was checking the draft 1099-NEC for a contractor and see that there are duplicate 1099-NEC for the contractor. I contacted Square about this and they are look...

5 - Supporter
Posted Saturday in Square Staff and Payroll
0 Replies

So this has been very annoying. Everything has been setup correctly and it keeps on happening especially during the holiday season that we can’t charge late can...

5 - Supporter
Posted Saturday in Square Appointments
0 Replies

How do I turn OFF specific customer facing emails?Online>Communications>Email & Text alerts brings me to where I can edit the content of each, but does not give...

6 - Contributor
Posted Saturday in Troubleshooting
0 Replies

We are a coffee house… so we have a menu item for specialty lattes.. you can get a small or large and then u choose ur lattei want to change the order of how th...

5 - Supporter
Posted Saturday in Square for Retail
0 Replies