Shopping cart doesn't work

[Earect]

Hello,

I've made my first webshop on my website www.stiendoeid.be on page Delivery.

I've add some items (food) which you can order online. When I try it out on my mobile it seems to work properly.

But when I try to order items via my PC it doesn't. I can add an item to the shopping cart, but when I proceed to payment the cart is emptied. Also when I add 1 item and want to add another, the shopping cart is emptied.

So it is impossible to place an orde.

Does anyone have any idea what the problem might be? Thank you for the help.

Update: even on mobile phones/browsers it doesn't seem to work anymore

[Earect]

@BernadetteA @RobynR @ryanwanner 

[ryanwanner]

Hello @Earect !

Thanks for tagging me in on your question.

I have looked at your website and placed an order. I was able to get all the way to the checkout screen with no difficulties.

A couple of things may be causing problems:

• I'm in the US, not entirely certain where you're located. I don't know if there are any restrictions where you are.
• When you do a lot of changes to your website, many times your browsers won't keep up and will show you older versions of your page.
• Verify all your Fulfillment Settings are correct and that all your items are set to the correct setting as well.

After that, I'm not entirely certain where the problem could lie. Hopefully some of the others can tag in with ideas too!

[Earect]

Hello Ryan,

I live in Belgium. I was wondering if that could be an issue.

I set up the webstore yesterday and couldn't place an order. I asked some friends. One (with an iPhone) could place an order, the others couldn't. This morning I cleared all my cookies etc but still no luck. 

Shopping cart gets emptied every time.

I have looked at the fullfilment setting. Indeed I had read that in another topic.

The products will be delivered so I've set them to 'shipping'. I also set my address, payment options, etc... I believe the settings are correct.

I have no idea what the problem might be.

Thank you for looking into it.

[Sunny13]

I am from Belgium as well and encounter the same issue. Did you solve the problem? And how?

Thank you

[Earect]

Hi Sunny,

No I didn't get it to work. Looked for an alternative via Sum Up.

If you manage to solve this, please let me know. I'd rather set up my webstore via my weebly website instead of externally.