x

VARIATION PICTURE IS NOT SHOWING UP ON ITEM POPUP (LIGHT BOX)

Just started using Weebly with Square Online Store.  We got complaint by customers that there are no pictures of the item variation...but we did upload and assign each picture to each variation...

It turned out that the picture does not show up on the popup even customer pull down menu and choose the variation of an item.  It happens to both DESKTOP WEBSITE and MOBILE WEBSITE.  Customer can only see the variation picture IN THE CART!!  And those pictures are so SMALL...cannot actually VIEW THEM WELL.

The system defeats the purpose to put in variation picture for each variation.  Customer CANNOT review the picture BEFORE he chooses to add to their cart....This is kinda of a BASIC for all websites.

And why does the it has to be on a POPUP (LIGHTBOX) setting?  Why it does not show as in a new page when a customer choose thie item to view?

Or, did I miss anything here?...thanks!

despearate merchant

1,108 Views
Message 1 of 2
Report
1 REPLY 1
Square

Thanks for bringing this up, @jlau. This seems to only be the cause with the menu layout for your shop all page, where items load in a popup. With the regular shop all page it will link to individual item pages where the image will update.

1,094 Views
Message 3 of 2
Report