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URGENT WEBSITE DISAPPEARED!!

where is my website?? gone? www.theonlydress.com

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Message 1 of 21
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20 REPLIES 20

tried to publish again, but getting this erroro:

Oops!
There was an error publishing your site. Please try again.
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Message 2 of 21
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I have the exact same problem. Yours seems to be working again, but mine is still gone. Did you do anything to fix it?

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Message 3 of 21
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Square

If you are still seeing the publishing error, log out and log back in @fionavp - that should fix that for you.

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Message 4 of 21
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Hi @Adam ,

We can no longer access the websites www.muller-legal.ch and en.muller-legal.ch. This indicates a 404 page and can not connect to our account? Can you tell us where the problem comes from?
Thank you in advance.

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Message 11 of 21
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Square

It looks like your ticket was escalated to our Policy team, @webromand. If you have any questions I recommend replying to on that.

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Message 11 of 21
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@Adam , yes our account has been restore ... here is the explanation "After an investigation, it appears your account was banned in error. I have restored the account although you will need to re-publish any sites. We apologize for any inconvenience."

thank you

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Message 11 of 21
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Glad to hear it was resolved for you, @webromand!

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Message 11 of 21
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Hello Adam,

I have a question.

I have a old free Weebly site that has Adsense ads on it. It is connected in my Adsense. 

It says;

50% of the search result
0% of the revenue from content

I have read somewhere that this no longer applies and that weebly gives 100% revenue. Do I have to switch this setting off and receive 100% revenue?

I hear from people in Brazil (because we have a site to teach English) that they can't see my ads on there desktop and mobile devices?

Or is everything ok and must I leave the switch like it is 50%? I have searched for answers and did not find anything.

Can you help me please? Our site www.ingles24horas.weebly.com

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Message 11 of 21
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Hi @Daniël I believe this was answered on Facebook, but where are you seeing 50% and are you able to provide a screenshot of what the user who cannot see the ad sees? 

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Message 11 of 21
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My website disappeared also. It does not even show up when I log into my Weebly account. When you go to the website TheAgentMastermind.com it gives a 404 message. 

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Message 11 of 21
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Okay, I did find in my Weebly account. Looks like my DNS is not forwarding to it anymore.
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Message 12 of 21
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I will add, that the reason my domain does not forward any longer is that Weebly apparently changed this to be a paid feature now, where it used to be free. Would have been really nice to have received an email about that instead of turning off the website. Not cool
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Message 13 of 21
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Sorry for the troubles, @syoung54 It looks like you had a Starter plan that expired in 2014. This plan allowed you to connect your external domain and you should have received an email to let you know about the expired service. Apologies if you did not receive or see it. 

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Message 14 of 21
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My website, www.advmathportfolio.weebly.com has also dissapeared. In addition, my account seems to have been deleted. When I try to reset the password, it sends the email with no link to reset it. Can you please help? A lot of hard work went into the website.

If you look up "advanced math portfolio" on Google, the website will show up, but when you click on it, it goes to an "Error 404" page.

Here are some images of my attempts to acces the website:

By the way the account that I am using is not the connected account. This is one that I just created to ask for assistance.

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Message 22 of 21
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Thanks for posting, @Help_Me_Please. I've created an email case in our system and escalated it to the appropriate team for you. You should hear back soon from them.

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Message 22 of 21
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All of my website's content has just disappeared after making a a couple of minor changes (2 photos and a bit of text on one page) then Publishing. This is a Pro account and website (www.virtualonlineweddings.com) that I've had on Weebly nearly 4 years, please help asap.

Btw I can still see all my content in my Editor, it's fine -- but I'm afraid to Log out now and come back to find everything really gone. Likewise I don't know if I should save a zipped file of the site before logging out. What's up Weebly, plz don't let me down during this crucial and difficult time.

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Message 22 of 21
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Well I just figured it out: I copy and pasted a vertical separator element between navigation links in my footer, putting several of these into a text block at the top of the page. For some reason the system didn't like that and made content on ALL pages disappear. But after taking those out and just using "l" as a separator all the pages came back. Not sure why such a small change had such a big effect but just relieved I didn't lose my site!

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Message 22 of 21
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I'm not familiar with that happening, @VOWmaster but I'm glad to hear you were able to sort it out. Please let us know if you run into an error like that again.  

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Message 22 of 21
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Thx for following up Bernadette, I had never seen anything like that either but will be more careful about what I'm copying and pasting from 2 very different kind of sections.

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Message 22 of 21
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You're welcome! Heart

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Message 22 of 21
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